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Post by rensback on Apr 7, 2023 13:47:01 GMT -8
Hello I have just updated Raven to version 3.9.7.230314. Now the internal mixer will just not show in the Mixer view. eternal mixer works fine, Raven touch works fine. But the internal mixer will not show any faders at all anymore.
I am running on a trash can Mac Pro, Mojave 10.14.6 and Logic Pro X 10.5.1
All was running fine until after I updated the Raven software (I also updated V-Control Pro and UPD + deleted and recreated the V-Control/Raven control surface in Logic Pro).
Any hint as per what might cause this issue? Thanks!
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Post by joptunes on Apr 9, 2023 21:33:30 GMT -8
I had something similar. Grab the bottom of the logic mixer window and move it up until the Raven mixer shows up. Raven mixer should then scale as you move the logic mixer window up and down. Good luck.
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Post by jameyz on Apr 10, 2023 9:27:46 GMT -8
I would suggest updating to Catalina and Logic 10.6 or Monterey and Logic 10.7.7 .. Logic 10.5 is pretty old so you may also need to revert back to RAVEN 3.9.6
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Post by Elbingo on Jul 19, 2023 23:29:12 GMT -8
here the same problem. I don't see the mixer anymore either. I only see a vertical line when I activate the Raven Mixer button.
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Post by jameyz on Jul 20, 2023 8:33:02 GMT -8
here the same problem. I don't see the mixer anymore either. I only see a vertical line when I activate the Raven Mixer button. Could be a language issue? Hit me up in support and send some screenshots. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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Post by Elbingo on Jul 21, 2023 7:47:06 GMT -8
I just submitted the ticket :-)
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Post by jameyz on Aug 3, 2023 11:21:12 GMT -8
I just submitted the ticket :-) Logic 10.7.9 changed some Accessibility names for different languages for some reason. So we just updated RAVEN 3.9.8 so the RAVEN Internal Mixer will align in different languages with the latest Logic update.
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Post by Elbingo on Aug 4, 2023 23:23:43 GMT -8
yes, thank you.. now it works again :-) best support ever!
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