Post by linenoise on Oct 8, 2022 0:55:08 GMT -8
After Assigning my iLok to my 'stevenslateaudio.com' account after not logging into my online account for a long time, my MTi2 is now throwing the following ERROR Messages and my touchscreen no longer works.
(1) ERROR: Touch Hardware not Detected.
(2) Warning: Too many Raven Displays.
I'm still running Version 3.7.5 Software on Mojave on a Mac Pro (Late 2013).
Screenshot link of the Error on my Dropbox, because the forum won't allow me to attache is:
www.dropbox.com/s/7d06v6j2yu8la2a/Raven%20ERROR.jpg?dl=0
I can't help but think that the iLok activation is making the Raven software think that I have "too many Raven Displays" in spite of the fact that my system only recognizes one display. And therefore blocking the touch features until the confusion is cleared up.
Please help! I've grown dependent on the Raven's functions and I can't access the support site because the site security certificate has expired and is not allowing access. So I'm not able to submit a support ticket.
Thank you in advance,