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Post by randb1 on Apr 8, 2021 9:22:06 GMT -8
After upgrading to Big Sur, then to PT 2021.3, and then to Raven 3.9, I have no touch functionality in Raven, can't press play, stop, faders don't respond, in general it just doesn't work. And, this is the same for Ableton Live 10, same things. I have re-configured, re-calibrated my two MTI2's double checked my settings within Pro tools and they are correct (unless I'm missing something) It's like Raven is corrupted somehow, somewhere and I don't know what else to do. I've run home permissions, etc. Pro Tools and Ableton Live both work fine independently of Raven without any problems. Any and all help will be greatly appreciated!!!!
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Post by jameyz on Apr 8, 2021 10:40:21 GMT -8
After upgrading to Big Sur, then to PT 2021.3, and then to Raven 3.9, I have no touch functionality in Raven, can't press play, stop, faders don't respond, in general it just doesn't work. And, this is the same for Ableton Live 10, same things. I have re-configured, re-calibrated my two MTI2's double checked my settings within Pro tools and they are correct (unless I'm missing something) It's like Raven is corrupted somehow, somewhere and I don't know what else to do. I've run home permissions, etc. Pro Tools and Ableton Live both work fine independently of Raven without any problems. Any and all help will be greatly appreciated!!!! Yup, that is just a TUIO setting on Dual RAVEN, just file a support ticket if you still need help. Dual RAVEN users be sure to change the TUIO Port in the UPDD Commander for RAVEN to "Divide X Axis"  Else, users can just load up this latest UC profile. download.slatemt.com/raven/installers/3.9.0/RAVEN%20March%2022nd.ucexp |
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Post by jameyz on Apr 8, 2021 10:45:26 GMT -8
FYI: Since RAVEN is Multi-Touch and doesn't respond to mouse clicks and is Multi-Touch it only receives its touch data from "TUIO" So if there is every an issue where RAVEN doesn't respond to touch but single touch works on the rest of the computer. Then there is a TUIO issue..
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Post by randb1 on Apr 8, 2021 11:30:50 GMT -8
Yup, that was it!!! thanks so much for the quick response and fix Jamey, sure am glad you're there!!!  |
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