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Post by joptunes on Jul 28, 2020 16:55:49 GMT -8
Jamey, thanks for the updates this is a good one.
i'm on latest Logic version and 3.7.5 raven. when i select mixer 24 the raven mixer doesn't move over to the far left as demonstrated in a recent setup video. i can click legend on/off directly in logic to remove the legend but the raven mixer stays put. Any suggestions on things to check? thanks again, sean
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Post by jameyz on Jul 29, 2020 8:32:18 GMT -8
i'm on latest Logic version and 3.7.5 raven. when i select mixer 24 the raven mixer doesn't move over to the far left as demonstrated in a recent setup video. i can click legend on/off directly in logic to remove the legend but the raven mixer stays put. Any suggestions on things to check? thanks again, sean Works fine here.. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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Post by jameyz on Jul 29, 2020 8:48:33 GMT -8
Maybe hit the Bank left button to force the RAVEN to resync. Or perhaps the Logic window isn't aligned with the red line?
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Post by joptunes on Jul 29, 2020 10:00:59 GMT -8
Thanks. Support ticket opened with a few screenshots attached.
Thanks for your help.
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Post by joptunes on Jul 30, 2020 14:19:43 GMT -8
1,000 thanks for your help in resolving my issue. Great support. Sean
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Post by Slate Media Technology on Jul 30, 2020 17:09:58 GMT -8
1,000 thanks for your help in resolving my issue. Great support. Sean thanks.. For anybody else.. Apple users who have updated to Catalina 10.15.2 and have issues with RAVEN crashing when trying to align the RAVEN Internal Mixer will need to double check that RAVEN has been allowed "Screen Recording" access in the privacy tab of System Preferences. If the RAVEN can't detect the colors in Pro Tools / Logic / Cubase the RAVEN Internal Mixer will not sync and RAVEN will crash Here is the article.. slatemediatechnology.zendesk.com/hc/en-us/articles/360041617193-Catalina-10-15-2-macOS-RAVEN-Internal-Mixer-syncing-
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