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Post by billrigby on Jan 29, 2020 21:45:04 GMT -8
Hey Jamey, Any ideas what gives with this issue? ![]() My Ilok shows the Raven Licenes but the Dashboard says no Ilok licenses found. See screenshot attached. Please help, Cheers Bill Attachments:
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Post by billrigby on Jan 29, 2020 23:09:32 GMT -8
All sorted....
Resynced the ilok....
That ol chestnut.
Sorry for the disturbance....
Bill
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Post by carriejb on Feb 3, 2020 17:54:10 GMT -8
Hey Jamey, Any ideas what gives with this issue? ![]() My Ilok shows the Raven Licenes but the Dashboard says no Ilok licenses found. See screenshot attached. Please help, Cheers Bill Hi Jamey, My ilok has Raven licensed and it is not showing up on the Raven Dashboard. I have unplugged ilok, I have resynched etc, rebooted I Mac OS 10.13.6 When I launch my ilok manager I sign in etc. Any ideas? Thanks very much, Carrie |
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Post by Slate Media Technology on Feb 3, 2020 18:51:45 GMT -8
Hey Jamey, Any ideas what gives with this issue? ![]() My Ilok shows the Raven Licenes but the Dashboard says no Ilok licenses found. See screenshot attached. Please help, Cheers Bill Hi Jamey, My ilok has Raven licensed and it is not showing up on the Raven Dashboard. I have unplugged ilok, I have resynched etc, rebooted I Mac OS 10.13.6 When I launch my ilok manager I sign in etc. Any ideas? Thanks very much, Carrie Maybe an unsupported version of Pro Tools, or you need to update you iLok License Manager? |
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Post by workcave on Aug 29, 2020 12:59:16 GMT -8
BUMP. I have the same exact problem.
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Post by jameyz on Aug 29, 2020 15:45:28 GMT -8
BUMP. I have the same exact problem. Maybe you updated to PT2020 without also updating the RAVEN app?? Or the applications aren't in your app folder or have been renamed or something so the RAVEN dashboard can't scan them in. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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