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Post by noridge57 on Mar 8, 2016 14:06:11 GMT -8
Hello, I recently installed my Raven Mti2 on my 27" iMac. It took a while, but I finally figured out which monitor to select etc. The problem I am having is when I load Pro Tools, either 10 or 12, and then launch Raven, only some of the controls on the Batch Command respond to touch. None of the transport buttons work. When I do touch them, there is a blue circle indicating I am touching it, but it does not function. The floating windows do appear, but most of the buttons do not respond, except hide Raven and a couple more. The ProTools faders and transport buttons do function, as well as the top tool bar functions. Some assistance would be greatly appreciated.
Thank you
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Post by jameyz on Mar 8, 2016 18:23:50 GMT -8
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Post by jameyz on Mar 9, 2016 10:10:54 GMT -8
Hello, I recently installed my Raven Mti2 on my 27" iMac. It took a while, but I finally figured out which monitor to select etc. The problem I am having is when I load Pro Tools, either 10 or 12, and then launch Raven, only some of the controls on the Batch Command respond to touch. None of the transport buttons work. When I do touch them, there is a blue circle indicating I am touching it, but it does not function. The floating windows do appear, but most of the buttons do not respond, except hide Raven and a couple more. The ProTools faders and transport buttons do function, as well as the top tool bar functions. Some assistance would be greatly appreciated. Thank you If you are still having issues, file a support ticket and we can get your touch working..
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Post by noridge57 on Mar 10, 2016 12:43:08 GMT -8
Thanks Jamey, I will have to file the support ticket route as so far there has not been any change. I will do that tomorrow.
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Post by jameyz on Mar 10, 2016 14:14:10 GMT -8
Thanks Jamey, I will have to file the support ticket route as so far there has not been any change. I will do that tomorrow. send me an email.. Jamey@stevenslate.com I will get you sorted out..
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