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Post by Frederick on Dec 18, 2018 7:56:32 GMT -8
Hi folks, Just go my new Raven Core Dual MTi2 desk. Really nice and better made than I expected. Its impressive looking. Running on i7 mini-mac. On one of the MTi2's, the touchscreen doesn't seem to work. The video portion works, just not the touch part. I've registered both on my ilok. When I hook them up one at a time (single monitor mode) using the same ports and cables, the one monitor's touch still doesn't work. The other is fine. When I run the UPDD test app it says "NOK" and does not respond to my touching the screen at all. The other tests out fine. Any other things I can try before declaring the one monitor a dud? Thanks Frederick
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Post by Slate Media Technology on Dec 18, 2018 11:22:28 GMT -8
Hi folks, Just go my new Raven Core Dual MTi2 desk. Really nice and better made than I expected. Its impressive looking. Running on i7 mini-mac. On one of the MTi2's, the touchscreen doesn't seem to work. The video portion works, just not the touch part. I've registered both on my ilok. When I hook them up one at a time (single monitor mode) using the same ports and cables, the one monitor's touch still doesn't work. The other is fine. When I run the UPDD test app it says "NOK" and does not respond to my touching the screen at all. The other tests out fine. Any other things I can try before declaring the one monitor a dud? Thanks Frederick Here is the link to start a support ticket for the Raven.. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177
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