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Post by stevebeale on Jan 16, 2016 6:18:15 GMT -8
Im trying to use slate remote from my ipad ios9 each time it logs on Raven closes
any clues
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Post by jameyz on Jan 16, 2016 8:53:16 GMT -8
Can you try an iPhone by chance??
Wow, I just saw this same thing with another user. It crashed on his iPhone, but worked fine on his iPad. I would try re downloading the app from the App Store, and hit "factory default" in Raven settings. I will look into this more though.
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Post by stevebeale on Jan 16, 2016 9:39:18 GMT -8
Wow, I just saw this same thing with another user. It crashed on his iPhone, but worked fine on his iPad. I would try re downloading the app from the App Store, and hit "factory default" in Raven settings. I will look into this more though. Are you on El Capitan?? NO 10.10.5 Have tried F reset the app is from App store Thanks |
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Post by brandonc23 on Feb 11, 2016 18:38:19 GMT -8
Having the same problem. Tried uninstalling Raven. Deleted all Raven preferences. Tried reinstalling Slate remote iPad app. Still happening. And my batch commands don't show up.
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Post by brandonc23 on Feb 11, 2016 18:44:21 GMT -8
FYI, same thing is happening with batch commander. I'm on 10.10.5
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Post by brandonc23 on Feb 11, 2016 19:01:56 GMT -8
I found a fix:
1. Restore factory default on Raven software.
2. Quit Raven and slate remote
3. Restart Raven software and slate remote. Don't panic if the remote doesn't show any batch commands.
4. Load a previously saved Raven session. When you load your session, the Slate remote will populate with batch commands. So far, my remote is now working correctly.
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Post by jameyz on Feb 11, 2016 21:13:13 GMT -8
Glad you got it fixed.
It is good practice to hit "restore factory default" every time you install the Raven software..
That was the fix for me.
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Post by brandonc23 on Feb 12, 2016 9:16:44 GMT -8
I spoke too soon. Restoring factory defaults actually didn't solve my problem. Every time I open the Raven software, the remote will not load my batch commands and it will crash the Raven software if I press a blank button on the iPad.
The only thing that seems to fix this issue is re loading my Raven session. When I select load session, my iPad populates with commands and it stops crashing the Raven.
Seems like there is some bug with the 'set user default' setting and the slate remote.
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Post by jameyz on Feb 12, 2016 10:46:12 GMT -8
Thanks for info.. The user default is for a sure a bug, I will report that ASAP.
We are aware that pressing a blank BC will crash the app, so this is being worked on.. for now, try not to press a greyed out BC.
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