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Post by gruntos on Nov 20, 2015 9:49:31 GMT -8
After upgrading from 2.5.1 to 3.0.0 I get 2 floating tool bars. Space is very tight and now as the second is always on top I can't get rid of it. The only think I can do is put it behind the other one and line it up so it can't be seen.
Any way of getting rid of this other floating toolbar?
close plugin button.? No where to be seen
Bob
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Post by Slate Media Technology on Nov 20, 2015 11:29:12 GMT -8
Hey Gruntos,
The 2 Floating Toolbars are both independent and completely optional for use. There are two buttons on your RAVEN Toolbar.
1) Essential
2) Floating Toolbar
As explained in the Quick Start video, simply hit one or both of these to your preference.
To answer your second question, it sounds like you're unable to locate the "Close Plugin" button. We have two buttons that can perform this action.
1) Open Last Plugin/Close Plugin
2) Hide Floating Window
Both of these buttons are included in your software. I recommend hitting "Customize Toolbar" to see a full view of all of your tools.
Let us know if you require any additional assistance.
md
--
Matt Dodge
Software Director,
Slate Media Technology // Slate Digital LLC
slatemt.com // slatedigital.com
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Post by gruntos on Nov 20, 2015 12:28:15 GMT -8
Yes indeed Essentials does control the other floating tool bar.
BUT
Hit the -RACK button to close all racks and the second pops back up again.
I need an uncluttered raven desktop so all the buttons i use frequently are in the floating toolbar.
Thats the way its been since V1.
I tried to put the essentials button in the floating toolbar but it wont let me.
Can you turn this feature off?
Bob
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Post by gruntos on Nov 20, 2015 16:11:19 GMT -8
the other thing is I keep getting raven dosnt start and then click on it again I get ilok not found
and it always defaults to protools 10 despite having protools 12
?
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Post by jameyz on Nov 20, 2015 17:17:06 GMT -8
the other thing is I keep getting raven dosnt start and then click on it again I get ilok not found and it always defaults to protools 10 despite having protools 12 ? Hey Guys, I appreciate your patience with the iLok display and the Pro Tools 12 beta layout issues. We've applied a repair for these two items and have updated your Slate Accounts with the new installers under the same version number. Please download the current 3.0 Builds currently in your Slate Accounts and install the new package to receive the repairs. users.drumclassroom.net/ As always, if you require assistance, don't hesitate to contact our support department at, slatesupport.com Thank you for your patience, md -- Matt Dodge Software Director, Slate Media Technology // Slate Digital LLC slatemt.com // slatedigital.com |
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Post by gruntos on Nov 21, 2015 2:30:34 GMT -8
Mat, do you have a reply to my updated question please,
Hit -rack and the essentials floating window comes back.
I can't live with that and will have to go back to 2.5.1
Deactivating a floating window should stay deactivated.
Bob
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Post by Slate Media Technology on Nov 27, 2015 10:31:38 GMT -8
Hey Bob,
I will be sure we look into a fix for the issue where Essential and Floating toolbar open when removing all racks.
Kind Regards,
—
Trevor Fedele
Product Specialist
Slate Media Technology // Slate Digital LLC
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Post by gruntos on Nov 30, 2015 5:40:34 GMT -8
I downloaded 3.0.1 and it was still the same.
Do you have an ETA of this fix or do i have to go back to 2.5.1.
Bob
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Post by gruntos on Dec 30, 2015 4:00:43 GMT -8
have upgraded to 3.02
Still 2 floating toolbars that you can't deactivate when you hide the rack
Grrrrr
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Post by Slate Media Technology on Dec 30, 2015 12:29:58 GMT -8
Hey Gruntos,
Thanks for bringing that up. That is a feature we are looking to modify. I am guessing you only work with the floating tool bar and keep everything else closed?
Kind Regards,
—
Trevor Fedele
Product Specialist
Slate Media Technology // Slate Digital LLC
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Post by gruntos on Dec 31, 2015 2:52:35 GMT -8
I have been using it along with protools to do a radio show. Protools handles inputs from various sources Megaseg, Skype inputs from a MOTU 16A for Mikes and external feeds as well as recording the show. Its also handles returns for the monitors and headphone mixes. As there is a lot on the screen I use only the floating tool bar and floating mixer, and It works brilliantly.
However since the upgrade to 3 and the dam essentials floating window Raven has become hard to use. I have to put the essentials windows exactly behind the Floating toolbar.
Also your Floating mixer has a bug with initial deployment and you can't shrink it only expand then shrink!
Both of these issues have been raised with support item 662
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Post by Slate Media Technology on Jan 4, 2016 7:38:55 GMT -8
Thanks Gruntos,
They have been submitted to the programmer.
Kind Regards,
—
Trevor Fedele
Product Specialist
Slate Media Technology // Slate Digital LLC
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