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Post by walter on Nov 17, 2015 3:14:57 GMT -8
installed 3.0 this morning, and started like this: then this……PT 12.3 is running… then this………all of my BC lost what did I miss? any help appreciated Walter
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Post by jameyz on Nov 17, 2015 8:30:53 GMT -8
Can u upload the old ravlay?
Did u try "restore factory default" that may bring them back....
The ilok error is interesting , but i have seen something before when installing the new v-control where it did some weird ilok stuff..
What system are you on???
Where you installing any other applications or plugs or just Raven when you got the ilok error??/
We will look into it..
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Post by walter on Nov 17, 2015 12:53:50 GMT -8
Can u upload the old ravlay? Did u try "restore factory default" that may bring them back.... The ilok error is interesting , but i have seen something before when installing the new v-control where it did some weird ilok stuff.. What system are you on??? Where you installing any other applications or plugs or just Raven when you got the ilok error??/ We will look into it.. Hi Jameyz thanks for getting back _restoring the former (v2.5.1) ravlay does not help at all _did also a factory restore …… nada _iLok…NO other software has ben installed _I'm on YOSEMITE / MacPro Trashcan/ 20GB / I spent half a day in trying to get V3 to work, hoping V3 would cure all major hiccups of the previous version. Moderately spoken, I'm quiet diasapointed by this "update" and I rolled back to 2.5.1 where at least my BCs are acting as they should. sincerely Walter
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Post by jameyz on Nov 17, 2015 12:58:59 GMT -8
Can u upload the old ravlay? Did u try "restore factory default" that may bring them back.... The ilok error is interesting , but i have seen something before when installing the new v-control where it did some weird ilok stuff.. What system are you on??? Where you installing any other applications or plugs or just Raven when you got the ilok error??/ We will look into it.. Hi Jameyz thanks for getting back _restoring the former (v2.5.1) ravlay does not help at all _did also a factory restore …… nada _iLok…NO other software has ben installed _I'm on YOSEMITE / MacPro Trashcan/ 20GB / I spent half a day in trying to get V3 to work, hoping V3 would cure all major hiccups of the previous version. Moderately spoken, I'm quiet diasapointed by this "update" and I rolled back to 2.5.1 where at least my BCs are acting as they should. sincerely Walter Can u upload your Ravlay and I can take a look at why it didn't convert? Also can you open a support ticket so we can get to the bottom of what is happening???
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Post by walter on Nov 17, 2015 13:18:15 GMT -8
Hi Jameyz
I will tomorrow, if I have a couple of minutes in between work …… Walter
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Post by walter on Nov 18, 2015 3:37:20 GMT -8
Hi Jameyz thanks for taking time on this my working layout > raven_2.51_PT12.ravlay (306.99 KB) resulting in 3.0 (not working) > raven_30_PT12.ravlay (194.12 KB) best Walter my rig: Mac Pro quad core 3.7 / 20gb / 10.10.5 / PT 12.3 HD native
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Post by jameyz on Nov 18, 2015 9:28:26 GMT -8
Thanks for Posting.. This is a problem with opening 2.5 ravlays in PT12.. We will get it fixed soon..
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Post by bendame on Nov 18, 2015 13:21:21 GMT -8
Same problem with disappearing user BC (all of them!!!) after installing 3.0
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Post by jameyz on Nov 18, 2015 13:52:43 GMT -8
Same problem with disappearing user BC (all of them!!!) after installing 3.0 Are you on ProTools 12?
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Post by bendame on Nov 18, 2015 13:53:51 GMT -8
Yes
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Post by jameyz on Nov 18, 2015 14:46:43 GMT -8
Ok, should have fix soon for this..
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Post by briansteckler on Nov 18, 2015 18:51:17 GMT -8
Yep, I've got the same iLok problem, and nothing carried over. The layouts did, but none of the BCs. I've just been rebuilding the ones that don't work, not that big a deal for what I've got going so far. It'd be more irritating if I had a lot of complex task automation sorts of things, but I don't really.
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Post by climber on Nov 18, 2015 19:28:34 GMT -8
I've seen the same issue about the iLok message, but Raven does work. However my layouts were lost. there is apparently no way to LOAD a existing ravlay, at least not as far as I can see. however you can do it by going to your ravlay files and then dragging and dropping it onto the Raven desktop icon! it doesn't completely work tho...
late 2013 Mac Pro with 16 gig RAM, ProTools 12.3
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Post by jameyz on Nov 18, 2015 20:21:51 GMT -8
I've seen the same issue about the iLok message, but Raven does work. However my layouts were lost. there is apparently no way to LOAD a existing ravlay, at least not as far as I can see. however you can do it by going to your ravlay files and then dragging and dropping it onto the Raven desktop icon! it doesn't completely work tho... late 2013 Mac Pro with 16 gig RAM, ProTools 12.3 As far as i can tell, it is only a problem with PT12 ravlays and BClays.. There will be a fix soon. Sorry for the headaches..
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Post by jameyz on Nov 18, 2015 21:32:31 GMT -8
Same problem with disappearing user BC (all of them!!!) after installing 3.0 PM me your BClay and I will try to fix it.. Or at least figure out what went wrong.. If you can open the BClay in PT11, then save it and restart in PT12, the ravlay should then load again in PT12 give or take a couple BCs..
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Post by seafoam on Nov 20, 2015 2:46:31 GMT -8
Yes im getting no ilok message also , ..., and if I ignore , Raven 3.0 will load ..., but is totally unresponsive and I have to force quit .
Strangely it was working last night ?
Pro Tools 12.3 Yosemite 10.10.5
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Post by Slate Media Technology on Nov 20, 2015 16:05:24 GMT -8
Hey Guys, I appreciate your patience with the iLok display and the Pro Tools 12 beta layout issues. We've applied a repair for these two items and have updated your Slate Accounts with the new installers under the same version number. Please download the current 3.0 Builds currently in your Slate Accounts and install the new package to receive the repairs. users.drumclassroom.net/As always, if you require assistance, don't hesitate to contact our support department at, slatesupport.comThank you for your patience, md -- Matt Dodge Software Director, Slate Media Technology // Slate Digital LLC slatemt.com // slatedigital.com
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Post by seafoam on Nov 22, 2015 7:32:28 GMT -8
I installed this latest update , because I was having the iLOK woes from initial 3.0 version ..., and after downloading and installing this newer fixed 3.0 version - I actually had the raven run for a few hours ..., and then nothing .., ie; no response from the Raven at all > So I had to force quit . Upon starting up the Raven ......, The ol' NO ILOK message reappeared again with this new version also ...., something seriously wrong going on under the hood Is this happening to anyone else ?
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Post by bendame on Nov 22, 2015 7:40:11 GMT -8
Yes Seafoam. Exact same behaviour at my end. Will try new build.
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Post by seafoam on Nov 22, 2015 7:49:43 GMT -8
Yes Seafoam. Exact same behaviour at my end. Will try new build. Hi Bendame ..., I was getting this ilok problem "From the new build" I downloaded this yesterday after reading the Slate support message yesterday (from Matt) announcing the new build (ie; that was meant to fix the ilok issue) .., and did fix it for me , but only for a few hours and now its broken again ?
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