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Post by Martin Eden on Nov 15, 2015 18:48:20 GMT -8
Hi there, I've updated to Raven v.3 for MTi-1 and followed the OS X setup instructions in the QuickStart video, allowed the required applications to control the computer etc
When I launch Raven software, it hangs on 'Connecting to V-Control Pro...' I have allowed V-Control to accept incoming network connections and have also tried turning off FireWall and get the same result.
Any ideas?
I'm running PT HD 12.3 with El Capitan (new computer) and an MTi version 1.
Cheers Eden
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Post by jameyz on Nov 15, 2015 19:28:34 GMT -8
Is Ney Fi still installed somewhere? Are your HUi prefs setup in PT?
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Post by Martin Eden on Nov 15, 2015 19:32:46 GMT -8
Thanks for the reply Jamey! Nope, Ney Fi is not installed anywhere and the HUI prefs are set up in PT
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Post by jameyz on Nov 15, 2015 19:37:02 GMT -8
Is there a pro tools setup in V-control for Pro tools and Raven? Can u take a screenshot of your V-control prefs / setup window ?
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Post by Martin Eden on Nov 15, 2015 20:25:59 GMT -8
Back from a meeting! Ok, with Pro Tools open I click on V-Control setup and it says "No software and/or controller is available to create a setup. Launch a compatible software application and launch a controller app to create a setup"
Have I missed something out in the installation process? I followed the quick start video....
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Post by jameyz on Nov 15, 2015 20:40:52 GMT -8
here is what the V-Control Setup should look like.. Have you tried re-install?? What is you main Language set to?? Do you have install from 3rd party apps in system prefs setup? V-Control should install into this folder HD/Library/Application Support/MIDI Device Plug-ins I am on El Captain with PT 12.3.0 and am not seeing an issue like this..
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Post by Martin Eden on Nov 15, 2015 20:52:17 GMT -8
Hey Jamey,
I've tried a complete re-install.... Language set to English
No 3rd party apps in the system prefs setup. I can see the V-Control bundle has been installed in HD/Library/Application Support?Midi Device Plug-ins
When I launch V-Control Setups, everything is blank with an '+Add New' nets to Setups, Software and Controllers
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Post by Martin Eden on Nov 15, 2015 23:01:35 GMT -8
Hey Jamey, Seems it was possibly something to do with an apple keychain issue.... I noticed I was having issues signing into iCloud form my main computer, created a new user account and then V-Control, PT and Raven all work as expected! Thanks for your help earlier
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Post by Nelly on Nov 16, 2015 6:47:52 GMT -8
Are you aware how badly v control pro has been implemented for v control users. Its a complete nightmare over there .Hope Raven v control is better integrated.
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Post by jameyz on Nov 16, 2015 7:04:38 GMT -8
V-control and Raven are working great together, shouldn't have any crazy issues..
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Post by jameyz on Nov 16, 2015 7:13:43 GMT -8
Hey Jamey, Seems it was possibly something to do with an apple keychain issue.... I noticed I was having issues signing into iCloud form my main computer, created a new user account and then V-Control, PT and Raven all work as expected! Thanks for your help earlier NP, I am glad to help.. That is very interesting about having to create a new account.. Support should still check out the issue to find a fix...
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