Post by Slate Media Technology on Jun 17, 2015 15:03:55 GMT -8
Try performing the following operations in order below:
1. Close the Slate Remote App & Quit the App from Running in the Background. 2. Quit the RAVEN or Batch Commander App from the Computer. 3. Confirm both the iOS Device & Computer are on the correct, same network. 4. Relaunch the Computer Application. 5. Once Loaded on Computer, Relaunch iOS App.
If this does not help. Please contact our support department and we can troubleshoot your particular issue further at: SLATESUPPORT.COM
md -- Matt Dodge Software Director, Slate Media Technology // Slate Digital LLC slatemt.com // slatedigital.com