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Post by noctemaudio on Jul 22, 2014 21:42:17 GMT -8
I keep uninstalling and installing the newest Multi-Touch from the 2.0 installers and it isn't showing up in spotlight search or application. Is there a separate link that I can use to install this? Thanks!
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Post by Slate Media Technology on Jul 23, 2014 9:35:19 GMT -8
Hi Noctemaudio,
Have you tried the 2.0.1 installers? If you are still experiencing issues please contact me via email.
Kind Regards,
—
Trevor Fedele
Executive Assistant / Technical Assistant
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by meistudio on Oct 25, 2014 20:37:51 GMT -8
Im having the same issue. After installing FG-X tonight, my raven started acting weird. Shut it down re-started, nothing seemed to work correctly. I uninstalled the multi touch platform and reinstalled to try and "start fresh" but no matter what I do, the program doesn't show up in my applications folder (or anywhere else for that matter). HELP!  |
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Post by Slate Media Technology on Oct 26, 2014 5:31:42 GMT -8
Hi Meistudio,
What operating system are you on?
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by meistudio on Oct 27, 2014 16:16:00 GMT -8
OSX 10.8.5. I wound up going to a backup of the drive i had from a previous day and was able to restore it successfully. Getting the rest of the software back working properly was a bit of a chore though. I think I'm getting pretty good at figuring out work-arounds lol. Would still like a solution to why it wouldn't install though.
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Post by Slate Media Technology on Oct 28, 2014 5:44:48 GMT -8
Hi Meistudio,
Sounds like this could be an isolated issue I would have to check out your system to learn more.
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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jorge
New Member
Posts: 1 
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Post by jorge on Dec 11, 2014 13:50:27 GMT -8
Hi Trevor,
I just installed the software this morning and am having the same issue. can't find the multi-platform application. I've installed twice and un-installed once. the installer claims to have finished successfully and requires restart (both times.)
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Post by Slate Media Technology on Dec 11, 2014 15:29:07 GMT -8
Hey Jorge,
Please email me I will send you a different installer.
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by jameyz on Dec 11, 2014 15:29:22 GMT -8
Trying installing the "Air" adobe update. Some users said that that worked..
peace
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