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Post by geeztownproductions on Dec 14, 2014 15:30:33 GMT -8
I mostly use my raven with logic, but I also have pro tools 10 installed on my computer. Everything seems to work fine in logic, but when I try to open the raven software in pt10, it says please start pro tools 10 before starting the raven software. I know I'm opening everything in the right order. I've tried restarting my computer and its the same every time. I'm using version 2.1.0 . I don't use pro tools very often, but I have had the raven software working in the past. Is this a bug with the new update maybe? Any advice on what I should try would be great.
Thanks
-Aaron
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Post by Slate Media Technology on Dec 16, 2014 11:27:51 GMT -8
Hey Aaron,
Do you have a License for RAVEN PT10 on your Ilok?
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by geeztownproductions on Dec 19, 2014 15:47:05 GMT -8
Yes, my ilok just says Raven MTI Pro Tools, it doesn't specify 10 or 11. I also have one for Raven MTI Logic. I know it has worked in the past. I'm not sure why it stopped working, and I can't seem to get it to work. I tried it with Raven 2.0.1 as well. That doesn't seem to work either. I am still using the most current ney-fi and multi touch platform though. I also tried deleting the startup pref file, but it didn't help.
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Post by Slate Media Technology on Dec 20, 2014 10:06:41 GMT -8
Interesting,
Please email me and we can set up a remote session.
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by geeztownproductions on Dec 22, 2014 23:27:23 GMT -8
Thanks for the response. I ended up uninstalling and reinstalling pro tools 10. Now everything seems to work. I have no idea what went wrong, but it's working now. I guess this is one of the reasons I'm primarily a Logic user. I always seem to have some kind of random issue with pro tools.  |
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