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Post by engininja on Nov 26, 2014 18:08:02 GMT -8
Hi
Where did the multictouch platform go after update to 2.1?
Installer said something about applications/Control Panel.
Ta
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Post by jameyz on Nov 26, 2014 18:26:14 GMT -8
Sometimes takes two installs. The first one I think is an uninstall
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Post by engininja on Nov 26, 2014 20:57:50 GMT -8
No dice. Cant find it. But multitouch still works.
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jd
New Member
Posts: 5 
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Post by jd on Nov 26, 2014 23:25:38 GMT -8
I can't find it either. Did the uninstall first, then tried several times to install the new one. No dice here either.
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dk
New Member
Posts: 43
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Post by dk on Nov 27, 2014 3:06:59 GMT -8
Installing a fresh version of Adobe Air from the adobe site fixed this issue for me. I was getting a pop up that was trying to update Adobe Air during the installation. Also make sure you uninstall the previous version.
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Post by engininja on Nov 27, 2014 3:32:12 GMT -8
Yep. Worked with the Adobe update. Do the Adobe air update when you see the pop up. Reinstall again should get you to the pop up.
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Post by meistudio on Nov 27, 2014 19:47:02 GMT -8
Updated to the new version, lost multitouch as well. Did the AIR update, still didn't work. Tried uninstalling and reinstalling about 4 times now. Had this issue with the last update, wound up having to pull the old version of multitouch from my backup. Any help on this yet?
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Post by Slate Media Technology on Dec 1, 2014 8:42:57 GMT -8
Hey Guys, I will be looking into this today, should have some feedback soon  . Kind Regards, — Trevor Fedele RAVEN Software Specialist Slate Media Technology // Slate Digital LLC trevor@stevenslate.com |
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Post by Slate Media Technology on Dec 1, 2014 11:39:34 GMT -8
Hey Meistudio,
Please email and I will setup a remote session to get multitouch on your system.
Kind Regards,
—
Trevor Fedele
RAVEN Software Specialist
Slate Media Technology // Slate Digital LLC
trevor@stevenslate.com
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Post by meistudio on Dec 2, 2014 16:48:56 GMT -8
email sent
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