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Post by randb1 on Jun 30, 2023 7:55:26 GMT -8
This seems to be getting worse, at first it was sporadic but now is happening too often. Using Pro Tools 2023.3, For some reason, Raven toolbars just quit and go away without warning. That's it, a song can be playing back or I can be editing a track, and it just goes away! I then have to quit PT and re-open it along with Raven. If I just reopen Raven without quitting PT first it doesn't work, faders won't respond, etc. This getting very frustrating ..... Any thoughts?
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Post by jameyz on Jul 3, 2023 6:33:20 GMT -8
This seems to be getting worse, at first it was sporadic but now is happening too often. Using Pro Tools 2023.3, For some reason, Raven toolbars just quit and go away without warning. That's it, a song can be playing back or I can be editing a track, and it just goes away! I then have to quit PT and re-open it along with Raven. If I just reopen Raven without quitting PT first it doesn't work, faders won't respond, etc. This getting very frustrating ..... Any thoughts? Need more information, what type of computer? Mac or Windows? What version of RAVEN? What operating system? Did you allow RAVEN in System Preferences / Security & Privacy / Screen Recording? Here is the link to start a support ticket for the Raven and we can help you troubleshoot. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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Post by randb1 on Jul 3, 2023 8:37:49 GMT -8
Hey Jamey,
I submitted a ticket, but if it will help, I'm on a 2022 Mac Studio M1, Raven 3.9.7, and I have checked screen recording in security & privacy on the Mac. I'm on Ventura 13.4.1
Thanks!
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