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Post by waxman on Oct 17, 2022 7:15:24 GMT -8
All my batch commands for instruments are hosed. I don't know if it's DP11 changed or Raven 3.95
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Post by jameyz on Oct 17, 2022 15:21:08 GMT -8
All my batch commands for instruments are hosed. I don't know if it's DP11 changed or Raven 3.95 Working great here on RAVEN 3.9.6 and DP11.2 not noticing anything different. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/newIt is good to break down the Batch Commands to each part and see exactly which action is not working. Also adding delay can help |
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Post by waxman on Oct 18, 2022 6:45:59 GMT -8
Hey Jamey I sent this to my friend Dave who is a well-known artist and programmer engineer...
Hi Dave, Since I started this boat thing in March I’ve been winging it on DP workflow. Using the mouse exclusively on boat and mostly using the mouse when I get back in the studio. Just winging it so the client does not get stalled in techville...
I decided yesterday to get back to my batch commands workflow and full use of Raven. I ENDED UP ON tech support with Jamey Z for hours. My RAVEN VI batch commands and a few others were all hosed.
He had me doing things. All by email. Took hours. So frustrating! Complete reinstalls. His DP setup worked fine. He even installed to 11.2 in DP. At one point my latest reinstall failed and nothing worked. Finally resorted to uninstalling and reinstalling. But, while Raven was seeing touch my VI BCs were mostly still hosed. Hours to just break even again. Argh!
I was sending Jamey Z full screen shots. Finally, he said my GUI looked different from his and he asked if I was using an old template. AND THEN HE SAID!!! “did you scale or something? ”BOOM!!!
I was so F’n embarrassed. Pissed at myself. I remembered when MOTU added scale I had to go back from 135% to 100% to do VI Batch Commands that had mouse clicks. I even have a couple of BCs to do the scaling and those didn’t work and I still didn’t get it. doh!
The takeaway to this story is Jamey Z is an incredible guy. In tech support, he is smart, articulate, patient and determined. He's as TALENTED pro engineer as I've seen and you know I've worked with some great ones. He can do old school, new school, all DAWs, and does Grammy-level mixing and projects. I utilize about 10% of the info in the tutorials he does on YouTube for Raven because his level is that high.
If the new company does not give him a big raise and retain him they are fools in my book. If Jamey Z was on the West Coast instead of the East coast I would be paying him for Private Raven lesson sessions.
Anyway Dave you asked me yesterday if I look at some vocal chains and think WTH am was I thinking? Yesterday on the Raven was one of those days and it was 100% user error. One lame mistake and down the rabbit hole. All is well now. K project going good.
Thank God for the ROCKSTARS of tech support like Jamey Z.
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Post by jameyz on Oct 31, 2022 10:02:12 GMT -8
thanks for the kind words. I am always happy to help my fellow RAVENites.
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