MTI2 Registration Issues: No passcode with MTI2 purchase

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chrisjvck
New Member

Posting the same thing on all thread.

Posts: 8

MTI2 Registration Issues: No passcode with MTI2 purchase Jul 28, 2022 13:03:19 GMT -8

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Post by chrisjvck on Jul 28, 2022 13:03:19 GMT -8

Recently have been transitioning from WAVES setup to slate products and bought a used slate raven mti2 from guitar center. They did not provide me with a passcode for registration as it was already set up from the previous owner and can only be used one time.

Does anyone know where I can register the device/purchase a license for the raven for Logic Pro x via my ilok account? I was excited to try out the raven but with the lack of support resources at slate and headache with registering new products seems to be a pain. I don’t want to return the device as but at this point it seems like there is no hope to get this set up with my studio.

Thanks

Slate Media Technology
Administrator

Posts: 741

MTI2 Registration Issues: No passcode with MTI2 purchase Aug 1, 2022 9:25:01 GMT -8

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Post by Slate Media Technology on Aug 1, 2022 9:25:01 GMT -8

Here is the Article on how to buy or sell a Used RAVEN:

slatemediatechnology.zendesk.com/hc/en-us/articles/360033788633-Selling-or-Buying-a-used-Raven-MTi

When purchasing a used Raven, the previous owner will have to contact Slate MT in order to transfer the Registration to the new users account. Please have the owner submit a Registration transfer ticket.

Here is the link to start a support ticket for the Raven.

slatemediatechnology.zendesk.com/hc/en-us/requests/new

Also, the original owner will have to transfer the iLok to the new user's iLok account and pay the $25 transfer fee.

The passcode that comes with the Raven can only be used 1 time, so if the original owner has registered the Raven using this passcode it cannot be registered again.