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Post by Elbingo on Mar 6, 2022 7:46:48 GMT -8
I just upgraded from Cubase 11 Pro to Cubase 12 Pro and Slate is asking me to buy another/new Cubase License?!? Why? I have a valid Cubase license!  |
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Post by Elbingo on Mar 7, 2022 1:20:37 GMT -8
done.. i just had to change the cubase 12 to cubase.
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Post by jameyz on Mar 7, 2022 10:24:18 GMT -8
Sorry to say we don't yet support Cubase 12 so you will want to stick with Cubase 11 for RAVEN until RAVEN 3.9.5 comes out with Cubase 12 support in a month or so.
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Post by Elbingo on Mar 8, 2022 0:17:02 GMT -8
thanks, it's fine!
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Post by nielsen on Mar 14, 2022 19:05:52 GMT -8
Sorry to say we don't yet support Cubase 12 so you will want to stick with Cubase 11 for RAVEN until RAVEN 3.9.5 comes out with Cubase 12 support in a month or so. I tried this and after using it for a while it now is not finding the touch screen. I tried reinstalling and then ran diagnostics and if I manually identify the RAVEN I can get it to open but there is no touch screen. What would you suggest for getting this to work properly. I am running the lasted Big Sur. |
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Post by jameyz on Mar 15, 2022 16:53:54 GMT -8
Sorry to say we don't yet support Cubase 12 so you will want to stick with Cubase 11 for RAVEN until RAVEN 3.9.5 comes out with Cubase 12 support in a month or so. I tried this and after using it for a while it now is not finding the touch screen. I tried reinstalling and then ran diagnostics and if I manually identify the RAVEN I can get it to open but there is no touch screen. What would you suggest for getting this to work properly. I am running the lasted Big Sur. That would mean the System Extension / UPDD Drivers are blocked or the USB is not plugged in. Please go to System Preferences → Security & Privacy. Under the "General" tab, please click "allow".  Here is the spot in the video that goes over the permissions as well: youtu.be/gzGaDpCIlBI?t=797Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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Post by attica on Mar 27, 2022 12:02:42 GMT -8
Hi Same issue as OP, however I'm not as computer literate  Had the MT! for several years and being asked to buy the cubase 12 on the Raven Dashboard (i thought updates were free). Can you please explain how I can sort this issue out. Cheers |
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Post by Elbingo on Mar 28, 2022 8:55:00 GMT -8
you just have to remove the 12 in front of the Cubase.. then it works  |
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Post by attica on Mar 28, 2022 15:03:21 GMT -8
you just have to remove the 12 in front of the Cubase.. then it works  Cheers...ok that's now working but no raven 'workspace' options. |
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Post by Elbingo on Mar 28, 2022 21:03:21 GMT -8
here cubase 12 does not work under Raven either. we have to wait for the official 3.9.5 version.
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Post by jameyz on Mar 29, 2022 7:41:18 GMT -8
Hi Same issue as OP, however I'm not as computer literate  Had the MT! for several years and being asked to buy the cubase 12 on the Raven Dashboard (i thought updates were free). Can you please explain how I can sort this issue out. Cheers Hit up support and they can get you the 3.9.5 beta for Cubase 12. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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