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Post by machinesworking on Dec 31, 2021 1:33:47 GMT -8
OK this isn't the first time I've experienced this, but I just went through my new set up, M1 Air etc. latest version of the Raven software, but honestly this has been a bug for a while. I had similar issues years ago.
I installed 43 custom Icons, it was fine, then it just disappeared about 28 icons, just gone. Opening up the folders where they're stored under User/Library/Slate etc. they're all still there....
The super fun part of this is the Raven only lets you instal a single icon at a time, so 43 times down to.... 15! Jamey any ideas?? It's driving me bonkers.
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Post by jameyz on Jan 3, 2022 12:35:51 GMT -8
OK this isn't the first time I've experienced this, but I just went through my new set up, M1 Air etc. latest version of the Raven software, but honestly this has been a bug for a while. I had similar issues years ago. I installed 43 custom Icons, it was fine, then it just disappeared about 28 icons, just gone. Opening up the folders where they're stored under User/Library/Slate etc. they're all still there....
The super fun part of this is the Raven only lets you instal a single icon at a time, so 43 times down to.... 15! Jamey any ideas?? It's driving me bonkers. Something in the images must be getting corrupted. I would suggest backing up the icon folder after you import them all for safe keeping. If you can find out how to reproduce the crash or send me the icons etc we can try to find where the bug is. |
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Post by machinesworking on Jan 3, 2022 19:56:11 GMT -8
OK this isn't the first time I've experienced this, but I just went through my new set up, M1 Air etc. latest version of the Raven software, but honestly this has been a bug for a while. I had similar issues years ago. I installed 43 custom Icons, it was fine, then it just disappeared about 28 icons, just gone. Opening up the folders where they're stored under User/Library/Slate etc. they're all still there....
The super fun part of this is the Raven only lets you instal a single icon at a time, so 43 times down to.... 15! Jamey any ideas?? It's driving me bonkers. Something in the images must be getting corrupted. I would suggest backing up the icon folder after you import them all for safe keeping. If you can find out how to reproduce the crash or send me the icons etc we can try to find where the bug is. I think that's the hard part, it doesn't "crash" per say, it went from 42 plug ins to 15 without any fanfare. As it stand I can't add in any more icons, it's not letting me. Looking in the icon folders, all the imported icons are there, all 43. I'll head into the studio right now and do some tests, but it really does seem like a Raven code issue, like it crashes some internal preference for that folder. |
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Post by machinesworking on Jan 5, 2022 12:43:58 GMT -8
To add to this, there seems to be no difference between the .png icons that are instantiated in Raven and the ones that do not show up, They're all in the iCon folders, and look no different than the 15 that show up.
Jamey should I reach out through email on this? The problem is a pita, because there was no detectable change, it just dropped from 43 to 15 icons in the list in the chooser after attempting a 44th icon.
Even better, in the song I was working on I had already placed a few icons on the mixer, and they still show up on the mixer, while not showing up in the menu list.
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Post by jameyz on Jan 6, 2022 12:55:33 GMT -8
yeah, best to file a support ticket so we can get all the specs..
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Post by waxman on Jan 19, 2022 9:16:30 GMT -8
I went through the same thing multiple times. I don't use icons because of it. And I made a ton of great ones. One day they were all gone.
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Post by waxman on Jan 19, 2022 9:18:38 GMT -8
Jamey Z if they could just add a color wheel so we could have it be the same colors as the DP color choices that would really help. Even better if Raven would take a look at the selected track colors being used and match. Colors and a name are better then Icon's IMO
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Post by machinesworking on Jan 26, 2022 13:50:28 GMT -8
Jamey Z if they could just add a color wheel so we could have it be the same colors as the DP color choices that would really help. Even better if Raven would take a look at the selected track colors being used and match. Colors and a name are better then Icon's IMO I love Icons myself. Rebuilt them again. IMO the current solution is to get it to a place where it works and save the entire folder. I don't know what's getting corrupted but it's so dammed random when it happens that support is completely confused by it. IMO it's probably a permissions issue of some kind, but I have no way to help support with it other than to alert them it's happening, because nothing seemingly changes when it does happen. |
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Post by jameyz on Jan 27, 2022 9:43:58 GMT -8
Jamey Z if they could just add a color wheel so we could have it be the same colors as the DP color choices that would really help. Even better if Raven would take a look at the selected track colors being used and match. Colors and a name are better then Icon's IMO I love Icons myself. Rebuilt them again. IMO the current solution is to get it to a place where it works and save the entire folder. I don't know what's getting corrupted but it's so dammed random when it happens that support is completely confused by it. IMO it's probably a permissions issue of some kind, but I have no way to help support with it other than to alert them it's happening, because nothing seemingly changes when it does happen. I am still waiting on an email response from this support ticket containing the images so I can try to replicate on my system and find which images are corrupting it. Please send the images and info to support and we can find what is corrupting the folder. |
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Post by toodamnhip on Jan 27, 2022 15:41:26 GMT -8
I too have had this issue and started to give up on icons. Also, it would be really nice if Slate made it easier. I end up with a word doc open, and I have tp type in words such as "High Vocals" etc. , then take a screen shot and import that into the icons through Raven. It better than nothing, but still rather slow and cumbersome. If Slate could create more custom icons it would be a very good start. In addition, it would GREAT if Slate had a template INSIDE of raven, for any user to fill in words without having to take screen shots. The could be a "custom text" box INSIDE Raven, and any user could fill in any terms needs, such as "Jane's Vocals", and Raven would AUTOMATICALLY add that set of words to its; custom icons, without having to leave Raven. Seems very do-able to me, and it would make things so much easier. What do you say Jamie? Good idea?
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Post by machinesworking on Jan 27, 2022 21:38:11 GMT -8
jameyz Avatar Jan 27, 2022 9:43:58 GMT -8 jameyz said: I am still waiting on an email response from this support ticket containing the images so I can try to replicate on my system and find which images are corrupting it. Please send the images and info to support and we can find what is corrupting the folder. I mailed off the icons, luckily I'm pretty sure these are the ones and they were still in my trash. I'm not so sure it will do any good? the Raven imports them and converts them, so I guess it's possible that during that process one decides to bomb the whole pile, except a dozen... it's a weird bug, and other people have chimed in also experiencing it, so there's that. I still think permissions issues, but deleting preferences didn't work so.. |
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Post by waxman on Feb 1, 2022 14:33:29 GMT -8
I've given up on icons... Colors would be wonderful... Also I would love to see DP have the color bar at the top also. Makes getting the right insert visually easier. All that said I am really, really happy with the RAVEN DP set up. Don't wanna sound like a little bitch... Love the Raven and DP...
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labman
Junior Member
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Post by labman on Feb 2, 2022 5:09:03 GMT -8
I LOVE our Raven. Got 3 others on our team to get one too. We are COMMITTED!!! But.... i too would sure love consistency in our icons.
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Post by jameyz on Feb 2, 2022 16:31:38 GMT -8
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Post by waxman on Feb 3, 2022 15:00:35 GMT -8
Just make a few... put them in... they will vanish... lol  |
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Post by jameyz on Feb 4, 2022 10:33:45 GMT -8
Just make a few... put them in... they will vanish... lol  I just tried with a bunch of screenshots and can't replicate, I think there is something about the specific icons being imported corrupting the folder. |
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labman
Junior Member
Posts: 71
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Post by labman on Feb 5, 2022 5:57:33 GMT -8
What format do you always save your custom icons in Jamey?
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Post by machinesworking on Feb 8, 2022 13:35:28 GMT -8
double post
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Post by machinesworking on Feb 8, 2022 13:38:13 GMT -8
This would be pretty wild, considering the Raven Batch processes them. i.e. that process would be separate code, that somehow corrupts the destination folder? I can send you the icons, but they're not processed so I'll have to use dropbox or something like it. the other thing, there's hundreds of them. |
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