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Post by catalystedmonton on Nov 6, 2021 17:58:35 GMT -8
No matter what I do, I can't get the Raven to see the license in the ilok. I've rescanned etc. My version of Ableton 11 is installed in "C:\ProgramData\Ableton\Live 11 Standard\Program\Ableton Live 11 Standard.exe" Is anyone else's in this spot, and does it have to be moved to applications? Previouslay I had the Raven running on our Mac for Nuendo and Protools, and it worked "fine". I didn't bother moving those licenses to the PC though.
Corey
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Post by jameyz on Nov 9, 2021 9:49:00 GMT -8
No matter what I do, I can't get the Raven to see the license in the ilok. I've rescanned etc. My version of Ableton 11 is installed in "C:\ProgramData\Ableton\Live 11 Standard\Program\Ableton Live 11 Standard.exe" Is anyone else's in this spot, and does it have to be moved to applications? Previouslay I had the Raven running on our Mac for Nuendo and Protools, and it worked "fine". I didn't bother moving those licenses to the PC though. Corey Here is the link to start a support ticket for the Raven as I would need to look up your iLok ID and check your licenses. Also it would be good to see a screen shot of the issue. slatemediatechnology.zendesk.com/hc/en-us/requests/new ## How To Synchronize Your iLok Before starting your DAW, open the **iLok License Manager** and make sure it is up-to-date. Next, right click on your iLok dongle, listed in the left column, and choose *Synchronize*. Wait for the operation to complete, and then launch your DAW.  |
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Post by catalystedmonton on Nov 9, 2021 10:40:08 GMT -8
Everything I have tried is a fail. Reinstalled Ableton and changed it's default location to Program Files, reinstalled Raven, moved my other Raven licenses to this ilok- it sees Nuendo fine.
This has to be a licensing issue. Ableton Live is at 11.0.12 for the standard version I run. Maybe the license doesn't work with the newest version?
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Post by jameyz on Nov 9, 2021 11:47:08 GMT -8
Everything I have tried is a fail. Reinstalled Ableton and changed it's default location to Program Files, reinstalled Raven, moved my other Raven licenses to this ilok- it sees Nuendo fine. This has to be a licensing issue. Ableton Live is at 11.0.12 for the standard version I run. Maybe the license doesn't work with the newest version? I just responded to your support ticket, I think RAVEN only scans for Ableton Live Suite so we may have to add in support for "Standard". Else, I bet you can just rename the folder to get RAVEN to see it. |
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