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Post by bombsqwaadsofficial on Jul 26, 2021 15:05:53 GMT -8
Having a problem with the gestures not being installed on windows 10 with pt2021. I can pull up everything and the play and stop button works on the rack when pressed in pro tools but I cant touch it on the screen how ever the touch screen works just fine when used regularly just doesnt work when used with the rack in pro tools. I went thru and set up the hui but when I checked the set up in the raven menu it doesn't show gestures like it once did. any help?
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Post by jameyz on Jul 27, 2021 9:19:34 GMT -8
Having a problem with the gestures not being installed on windows 10 with pt2021. I can pull up everything and the play and stop button works on the rack when pressed in pro tools but I cant touch it on the screen how ever the touch screen works just fine when used regularly just doesnt work when used with the rack in pro tools. I went thru and set up the hui but when I checked the set up in the raven menu it doesn't show gestures like it once did. any help? UPDD Gestures wouldn't have anything to do with Multi-Touch on the RAVEN. RAVEN gets its multi-touch from UPDD TUIO on Windows so that would be were the problem lies. However, I would guess it could be due to the connection to the computer and TUIO not reporting the correct X/Y access for your touches. I would suggest starting very simple with just the RAVEN display plugged in and get it working. Then add in your other displays one by and one and calibrate the touch screen each time. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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