neo
New Member
Posts: 28 
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Post by neo on May 29, 2017 14:22:57 GMT -8
Tried all the setups, mackie control settings and the Raven software simply won't respond. On top of that the fans in my MBP are going crazy with the system idle, no files loaded. Ideas?
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neo
New Member
Posts: 28
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Post by neo on May 29, 2017 14:38:32 GMT -8
Soooo.... It turns out the video setup is completely wrong. Following the V Control setup guide in the V Control dropdown menu worked however. Jeez guys, can you spend a little time getting your support to work better?
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Post by jameyz on May 30, 2017 8:15:02 GMT -8
Soooo.... It turns out the video setup is completely wrong. Following the V Control setup guide in the V Control dropdown menu worked however. Jeez guys, can you spend a little time getting your support to work better? Hi, If you follow the V-Control Pro setup guide you will only get 8 channels of faders. Be sure you Mackie Control HUI preferences are setup correctly in Ableton Link/MIDI Preferences wpc.6A46.edgecastcdn.net/006A46/Support/SMT/Ableton%20HUI%20Prefs.png We have not had any issues from the video support, I am sure it is correct so if you still have issues, here is the link to start a support ticket for the Raven. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177 |
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neo
New Member
Posts: 28
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Post by neo on May 30, 2017 10:28:05 GMT -8
I believe the problem here is that in the video you are directed to use the Raven setup command. This simply does not work properly (fields are configured incorrectly) and further confuses the process. You might want to revise it. A .png like the one you just sent does a much better job at this point! Thanks.
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Post by jameyz on May 30, 2017 13:17:22 GMT -8
I believe the problem here is that in the video you are directed to use the Raven setup command. This simply does not work properly (fields are configured incorrectly) and further confuses the process. You might want to revise it. A .png like the one you just sent does a much better job at this point! Thanks. The setup button could have malfunctioned or been blocked before completing the setup. Could be an OS thing also, I will be sure to take a look at it. |
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neo
New Member
Posts: 28
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Post by neo on May 30, 2017 13:43:58 GMT -8
This is on 10.12.5. I did try it several times and got the exact same results. The command also showed that it had completed as well.
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Post by jameyz on Jun 1, 2017 11:58:46 GMT -8
This is on 10.12.5. I did try it several times and got the exact same results. The command also showed that it had completed as well. Probably something in the OS, we will get it fixed. Which bank got messed up, the 1st HUI bank?? |
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