UPDD TUIO and UPDD Gestures Not Responding

new

« Prev
1
Next »

jebuschrast
New Member

Posts: 1

UPDD TUIO and UPDD Gestures Not Responding Nov 10, 2016 23:38:13 GMT -8

Quote

Post by jebuschrast on Nov 10, 2016 23:38:13 GMT -8

Hi,

My Raven mti2 hasn't had touch functionality for the last few days. Both UPDD TUIO and UPDD Gestures show up as (Not Responding) in my Activity Monitor even after restarting my computer. Any ideas why that could be happening ?

Thanks

jameyz
God

Groovin and Movin

Posts: 4,291

UPDD TUIO and UPDD Gestures Not Responding Nov 11, 2016 8:20:24 GMT -8

Quote

Post by jameyz on Nov 11, 2016 8:20:24 GMT -8

Nov 10, 2016 23:38:13 GMT -8 jebuschrast said:

Is the USB cable from Raven plugged into a HUB or directly into the computer?? I find most HUBs don't have enough power to power up the Touch Panel.

Also, you can try un-installing UPDD from App/Utilities and re-install the Raven software.

Please file a ticket a www.slatesupport.com this way you will get faster response to this issue.

Last Edit: Nov 11, 2016 8:21:38 GMT -8 by jameyz

Jamey Z
Slate Media Technology
Jamey@stevenslateaudio.com