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Post by pgiacomini on Jun 29, 2021 19:35:17 GMT -8
Hi Jamey Z,
I am attempting to set up my Raven MTI2 to work with the gestures from your DP presentation.
I installed version 3.9 on my 2008 Mac Pro (3,1 running OSX 10.11.6 with an NVIDIA GeForce GTX 680 4G and dual Quad-Core 2.8GHz Xeon processors and 64G RAM).
I have the Raven set up as monitor 1 connected to the HDMI port on the video card, two 30” apple cinema displays connected to the display ports on the video card, and the Raven USB connected to a USB port on the front of the Mac Pro (I also tried other USB ports).
I am able to interact with the Raven software for basic touch functions (selecting items in the toolbars, zooming with the toolbar buttons), but none of the gestures are working as expected.
I tested the touch interface with the UPDD Daemon test function and the touch screen works as desired with very nice response.
However, in DP most of the gestures don’t do anything and the few of them that do react very slowly.
I did try to follow your 3.7 gestures video after I did a clean install of the Raven software without any success with the gestures, but there appears to be changes to the Raven set-up that differs in 3.9. so I am not sure if that is a reasonable approach. I also tried loading the advanced DP gestures from within the Resources sub-tree on the application and that didn’t change the results.
Any suggestions,
Thanks,
pete
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Post by jameyz on Jun 30, 2021 11:45:38 GMT -8
Hi Jamey Z, I tested the touch interface with the UPDD Daemon test function and the touch screen works as desired with very nice response. However, in DP most of the gestures don’t do anything and the few of them that do react very slowly. UPDD Commander "gestures" are setup by default so you should be all set.. However, You can also look at the UPDD commander log to be sure, but there is no reason they wouldn't work out of the gate. http://instagram.com/p/CNX-kbFgQed |
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Post by pgiacomini on Jun 30, 2021 18:05:13 GMT -8
Hi Jamey,
I did some more experimentation.
I brought up chrome and went through the entire list of gestures for it and they all worked fine. I had the UUPD Commander log up and everything in it looked correct.
I then brought up DP. I had the consolidated window on one of my 30" screens and popped out the Sequence window and put it on the Raven screen.
The first thing I tried was 3 finger swipes for zooming and they worked.
I then brought up the video that you did for DP gestures and started with one finger gestures and worked my way up to 3 finger gestures. None of them worked. In fact, when I tried the 3 finger zoom gestures, they no longer worked either.
I have attached the UUPD Commander log file in which I captured all the DP strokes in and there are lots of errors reported.
thanks,
Pete
2021-06-30 21:47:34.721 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:47:34.722 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:47:34.722 index in group: 0
2021-06-30 21:47:34.722 label: ""
2021-06-30 21:47:34.722 definedByType: false
2021-06-30 21:47:34.100 Error: UI element task timed out
2021-06-30 21:47:34.100 Error: applicable gesture search timed out
2021-06-30 21:48:07.112 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:07.113 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:07.114 index in group: 0
2021-06-30 21:48:07.114 label: ""
2021-06-30 21:48:07.115 definedByType: false
2021-06-30 21:48:06.598 Error: UI element task timed out
2021-06-30 21:48:06.598 Error: applicable gesture search timed out
2021-06-30 21:48:10.904 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:10.904 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:10.905 index in group: 0
2021-06-30 21:48:10.905 label: ""
2021-06-30 21:48:10.905 definedByType: false
2021-06-30 21:48:10.315 Error: UI element task timed out
2021-06-30 21:48:10.315 Error: applicable gesture search timed out
2021-06-30 21:48:25.238 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:25.239 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:25.239 index in group: 0
2021-06-30 21:48:25.240 label: ""
2021-06-30 21:48:25.240 definedByType: false
2021-06-30 21:48:25.022 Error: UI element task timed out
2021-06-30 21:48:25.022 Error: applicable gesture search timed out
2021-06-30 21:48:42.010 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:42.011 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:42.012 index in group: 0
2021-06-30 21:48:42.012 label: ""
2021-06-30 21:48:42.012 definedByType: false
2021-06-30 21:48:41.498 Error: UI element task timed out
2021-06-30 21:48:41.498 Error: applicable gesture search timed out
2021-06-30 21:48:51.173 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:51.173 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:51.174 index in group: 0
2021-06-30 21:48:51.174 label: ""
2021-06-30 21:48:51.174 definedByType: false
2021-06-30 21:48:52.280 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:52.281 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:52.281 index in group: 0
2021-06-30 21:48:52.282 label: ""
2021-06-30 21:48:52.282 definedByType: false
2021-06-30 21:48:50.900 Error: UI element task timed out
2021-06-30 21:48:50.900 Error: applicable gesture search timed out
2021-06-30 21:48:51.401 Error: UI element task timed out
2021-06-30 21:48:51.401 Error: applicable gesture search timed out
2021-06-30 21:48:55.806 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:48:55.807 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:48:55.807 index in group: 0
2021-06-30 21:48:55.808 label: ""
2021-06-30 21:48:55.808 definedByType: false
2021-06-30 21:48:55.810 Detected: "two finger drag"
2021-06-30 21:48:55.810 Queuing action: "scroll"
2021-06-30 21:48:55.810 Executing action: "scroll"
2021-06-30 21:48:57.222 ...scrolling stopped. mag: 0.0228119 No magnitude: true scroll bars stopped: false
2021-06-30 21:49:01.668 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:01.669 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:01.669 index in group: 0
2021-06-30 21:49:01.669 label: ""
2021-06-30 21:49:01.670 definedByType: false
2021-06-30 21:49:01.171 Error: UI element task timed out
2021-06-30 21:49:01.171 Error: applicable gesture search timed out
2021-06-30 21:49:06.133 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:06.136 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:06.137 index in group: 0
2021-06-30 21:49:06.138 label: ""
2021-06-30 21:49:06.138 definedByType: false
2021-06-30 21:49:06.042 Error: UI element task timed out
2021-06-30 21:49:06.042 Error: applicable gesture search timed out
2021-06-30 21:49:09.974 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:09.977 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:09.980 index in group: 0
2021-06-30 21:49:09.983 label: ""
2021-06-30 21:49:09.986 definedByType: false
2021-06-30 21:49:08.444 Error: UI element task timed out
2021-06-30 21:49:08.444 Error: applicable gesture search timed out
2021-06-30 21:49:12.226 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:12.234 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:12.240 index in group: 0
2021-06-30 21:49:12.244 label: ""
2021-06-30 21:49:12.251 definedByType: false
2021-06-30 21:49:12.258 Detected: "two finger drag"
2021-06-30 21:49:12.258 Queuing action: "scroll"
2021-06-30 21:49:12.258 Executing action: "scroll"
2021-06-30 21:49:13.254 ...scrolling stopped. mag: 0.0226507 No magnitude: true scroll bars stopped: false
2021-06-30 21:49:17.450 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:17.456 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:17.461 index in group: 0
2021-06-30 21:49:17.466 label: ""
2021-06-30 21:49:17.472 definedByType: false
2021-06-30 21:49:17.225 Error: UI element task timed out
2021-06-30 21:49:17.225 Error: applicable gesture search timed out
2021-06-30 21:49:36.513 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:36.517 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:36.520 index in group: 0
2021-06-30 21:49:36.526 label: ""
2021-06-30 21:49:36.529 definedByType: false
2021-06-30 21:49:36.147 Error: UI element task timed out
2021-06-30 21:49:36.147 Error: applicable gesture search timed out
2021-06-30 21:49:41.498 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:41.501 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:41.506 index in group: 0
2021-06-30 21:49:41.511 label: ""
2021-06-30 21:49:41.516 definedByType: false
2021-06-30 21:49:44.258 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:44.261 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:44.264 index in group: 0
2021-06-30 21:49:44.267 label: ""
2021-06-30 21:49:44.269 definedByType: false
2021-06-30 21:49:45.615 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:49:45.619 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:49:45.623 index in group: 0
2021-06-30 21:49:45.628 label: ""
2021-06-30 21:49:45.634 definedByType: false
2021-06-30 21:49:42.023 Error: UI element task timed out
2021-06-30 21:49:42.023 Error: applicable gesture search timed out
2021-06-30 21:49:42.524 Error: UI element task timed out
2021-06-30 21:49:42.524 Error: applicable gesture search timed out
2021-06-30 21:49:42.525 (Processing delayed tap early)
2021-06-30 21:49:42.525 (Processing delayed tap early)
2021-06-30 21:50:09.026 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:09.030 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:09.033 index in group: 0
2021-06-30 21:50:09.037 label: ""
2021-06-30 21:50:09.042 definedByType: false
2021-06-30 21:50:09.048 Detected: "two finger rotate right"
2021-06-30 21:50:09.048 Queuing action: "keystroke"
2021-06-30 21:50:09.048 Executing action: "keystroke"
2021-06-30 21:50:18.885 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:18.888 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:18.892 index in group: 0
2021-06-30 21:50:18.896 label: ""
2021-06-30 21:50:18.899 definedByType: false
2021-06-30 21:50:18.446 Error: UI element task timed out
2021-06-30 21:50:18.446 Error: applicable gesture search timed out
2021-06-30 21:50:23.943 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:23.947 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:23.950 index in group: 0
2021-06-30 21:50:23.953 label: ""
2021-06-30 21:50:23.956 definedByType: false
2021-06-30 21:50:22.210 Error: UI element task timed out
2021-06-30 21:50:22.210 Error: applicable gesture search timed out
2021-06-30 21:50:28.035 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:28.039 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:28.044 index in group: 0
2021-06-30 21:50:28.047 label: ""
2021-06-30 21:50:28.051 definedByType: false
2021-06-30 21:50:27.899 Error: UI element task timed out
2021-06-30 21:50:27.899 Error: applicable gesture search timed out
2021-06-30 21:50:33.203 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:33.207 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:33.211 index in group: 0
2021-06-30 21:50:33.215 label: ""
2021-06-30 21:50:33.221 definedByType: false
2021-06-30 21:50:32.882 Error: UI element task timed out
2021-06-30 21:50:32.882 Error: applicable gesture search timed out
2021-06-30 21:50:47.295 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:47.301 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:47.305 index in group: 0
2021-06-30 21:50:47.309 label: ""
2021-06-30 21:50:47.312 definedByType: false
2021-06-30 21:50:47.220 Error: UI element task timed out
2021-06-30 21:50:47.220 Error: applicable gesture search timed out
2021-06-30 21:50:49.688 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:49.693 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:49.697 index in group: 0
2021-06-30 21:50:49.700 label: ""
2021-06-30 21:50:49.704 definedByType: false
2021-06-30 21:50:50.947 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:50:50.950 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:50:50.953 index in group: 0
2021-06-30 21:50:50.956 label: ""
2021-06-30 21:50:50.959 definedByType: false
2021-06-30 21:50:49.611 Error: UI element task timed out
2021-06-30 21:50:49.612 Error: applicable gesture search timed out
2021-06-30 21:50:50.112 Error: UI element task timed out
2021-06-30 21:50:50.113 Error: applicable gesture search timed out
2021-06-30 21:51:31.222 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:51:31.227 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:51:31.232 index in group: 0
2021-06-30 21:51:31.236 label: ""
2021-06-30 21:51:31.240 definedByType: false
2021-06-30 21:51:30.803 Error: UI element task timed out
2021-06-30 21:51:30.803 Error: applicable gesture search timed out
2021-06-30 21:51:34.312 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:51:34.316 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:51:34.319 index in group: 0
2021-06-30 21:51:34.323 label: ""
2021-06-30 21:51:34.327 definedByType: false
2021-06-30 21:51:34.407 Detected: "three finger swipe down"
2021-06-30 21:51:34.407 Queuing action: "keystroke"
2021-06-30 21:51:34.408 Executing action: "keystroke"
2021-06-30 21:51:34.428 Setting key modifier event tap enabled to: true
2021-06-30 21:51:35.038 Setting key modifier event tap enabled to: false
2021-06-30 21:51:43.198 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:51:43.199 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:51:43.199 index in group: 0
2021-06-30 21:51:43.199 label: ""
2021-06-30 21:51:43.199 definedByType: false
2021-06-30 21:51:42.655 Error: UI element task timed out
2021-06-30 21:51:42.655 Error: applicable gesture search timed out
2021-06-30 21:51:48.717 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:51:48.718 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:51:48.718 index in group: 0
2021-06-30 21:51:48.719 label: ""
2021-06-30 21:51:48.719 definedByType: false
2021-06-30 21:51:48.720 Detected: "one finger tap"
2021-06-30 21:51:48.720 Queuing action: "click"
2021-06-30 21:51:48.720 Executing action: "click"
2021-06-30 21:51:52.211 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:51:52.212 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:51:52.212 index in group: 0
2021-06-30 21:51:52.213 label: ""
2021-06-30 21:51:52.213 definedByType: false
2021-06-30 21:51:50.223 Error: UI element task timed out
2021-06-30 21:51:50.223 Error: applicable gesture search timed out
2021-06-30 21:52:01.383 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:52:01.383 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:52:01.384 index in group: 0
2021-06-30 21:52:01.384 label: ""
2021-06-30 21:52:01.384 definedByType: false
2021-06-30 21:52:02.672 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:52:02.673 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:52:02.674 index in group: 0
2021-06-30 21:52:02.674 label: ""
2021-06-30 21:52:02.674 definedByType: false
2021-06-30 21:52:01.200 Error: UI element task timed out
2021-06-30 21:52:01.201 Error: applicable gesture search timed out
2021-06-30 21:52:03.939 Matching primary context: TBGestureContext("Digital Performer", index: 0, "Digital Performer")
2021-06-30 21:52:03.940 appGroup: TBAppGroup("Digital Performer")
2021-06-30 21:52:03.940 index in group: 0
2021-06-30 21:52:03.941 label: ""
2021-06-30 21:52:03.941 definedByType: false
2021-06-30 21:52:01.701 Error: UI element task timed out
2021-06-30 21:52:01.702 Error: applicable gesture search timed out
2021-06-30 21:52:02.202 Error: UI element task timed out
2021-06-30 21:52:02.202 Error: applicable gesture search timed out
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Post by Slate Media Technology on Jun 30, 2021 22:18:20 GMT -8
Hi Jamey, I then brought up the video that you did for DP gestures and started with one finger gestures and worked my way up to 3 finger gestures. None of them worked. In fact, when I tried the 3 finger zoom gestures, they no longer worked either. The only 3 finger zoom are 3 finger swipes which you mentioned are working, 3 finger pinch-splay are for Copy/paste and 3 finger rotate is for delete/crop, so perhaps you didn't have a sound bite selected?? Here is the link to start a support ticket for the RAVEN if you would like to setup a screen share so our agents can help you get setup. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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Post by jameyz on Jun 30, 2021 22:47:49 GMT -8
Hi Jamey, I then brought up the video that you did for DP gestures and started with one finger gestures and worked my way up to 3 finger gestures. None of them worked. In fact, when I tried the 3 finger zoom gestures, they no longer worked either. I have attached the UUPD Commander log file in which I captured all the DP strokes in and there are lots of errors reported. Those errors are fine since DP doesn't have UI Accessibility like most apps on macOS so UPDD must be looking for UI access and not seeing it on the window that you are touching. support.touch-base.com/Documentation/50592/Commander'" Is there is specific UC (UPDD Commander) gesture and key command that you mapped that is not working? for instance if you map "4 finger tap" to "CNTRL J" does it open the bounce to disk window? if you do a 3 finger rotate left does it "delete" the selected area of the soundbite? All the best, -- Jamey Zebrack [Steven Slate Audio] (https://stevenslateaudio.com) | [Steven Slate Drums](http://stevenslatedrums.com/) | [Slate Media Technology](http://www.slatemt.com/) Product Specialist - Technical Support Supervisor |
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Post by pgiacomini on Jul 1, 2021 20:15:09 GMT -8
Hi Jamey, I made some progress. I tried your suggestion of adding ^J for 4 finger tap. It didn’t work. So, I decided to simplify the project I was working with. I started a new project and imported a few WAV files. I then went through your DP presentation and all the gestures worked. I left the ^J mapping, so I need to put it back to completely match your presentation. I like being able to do the fade with the gesture, but I also like popping up the bounce window with a gesture, so I will see what other gesture I am less likely to use for that mapping.  I then went back to the bigger project and none of the gestures worked with it. By going back and forth between the two projects, I discovered that the overall GUI response (mouse, clicks, menu access) was slower in the bigger project. I guess that makes sense that it didn’t work in the slower project since the gestures are timing dependent. Does that sound possible or likely? Is there a way to control overall gesture timing? I will spend some more time on the big project to see if I can figure out what is slowing it down when I get some time to do so. From these experiments, I think we can eliminate the UUPD support as the issue and declare the Raven Software is correctly installed and working. thanks for all the help, pete |
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Post by jameyz on Jul 5, 2021 7:57:56 GMT -8
Hi Jamey, I then went through your DP presentation and all the gestures worked. I left the ^J mapping, so I need to put it back to completely match your presentation. I like being able to do the fade with the gesture, but I also like popping up the bounce window with a gesture, so I will see what other gesture I am less likely to use for that mapping. I then went back to the bigger project and none of the gestures worked with it. By going back and forth between the two projects, I discovered that the overall GUI response (mouse, clicks, menu access) was slower in the bigger project. I guess that makes sense that it didn’t work in the slower project since the gestures are timing dependent. Does that sound possible or likely? Is there a way to control overall gesture timing? I will spend some more time on the big project to see if I can figure out what is slowing it down when I get some time to do so. I can't think of a reason the big project wouldn't allow gestures to work, unless the computer CPU was taxed so hard that it is blocking key commands.. Seems pretty odd to me so file a support ticket if you can replicate and maybe send me the project that doesn't work. |
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