leggz
New Member
Posts: 8
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Post by leggz on Jun 23, 2021 13:37:34 GMT -8
Hi
I keep getting this same problem happening. I'm running a Cubase 11 project, then, randomly, the Raven app disappears from my screen, with the message, 'Raven on Raven has disconnected from V Control Pro'
Im running Raven 3.9, and Cubase 11.0.20. I can re launch the Raven app, but it is getting to be a regular occurrence, and is getting to piss me off, with it happening up to 6 times an hour. I initially thought it might be linked to Time machine backup, but have since made backups manual, and it seems to be worse.
it doesn't seem to be a crash, so no error messages. V Control and UPDD seem to be running fine also. I also have the Ableton version of Raven, and this issue does not come up
Has anyone had a similar issue?
Thanks in advance for any help on the matter
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Post by jameyz on Jun 24, 2021 10:08:49 GMT -8
This is a perfect candidate for a support ticket as we would need to know what OS and system you are running to fully troubleshoot. slatemediatechnology.zendesk.com/hc/en-us/requests/newTo me it sounds like a permissions issue or raven layout issue, but would need much more information to help.
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Post by Slate Media Technology on Jun 24, 2021 10:12:18 GMT -8
What operating system are you using?? If you are on Catalina or above, please allow RAVEN access in System Preferences / Security & Privacy / Screen Recording then hit "later" if it asks. This will allow the RAVEN to sync with the DAW Mixer window. Maybe hit the "restore factory default" in the Dashboard as well, since perhaps your layout is corrupted.
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leggz
New Member
Posts: 8
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Post by leggz on Jun 24, 2021 11:51:54 GMT -8
Thanks for the reply's guys.
I'm on Mac OS Catalina 10.15.7
Mac Pro 2013
Both Raven and Cubase have screen recording allowed in preferences
I'll submit a ticket in due course. Funnily enough, Today I was recording some bass for a couple of hours, and never had the issue at all!
I will try restoring factory default and see how it goes
thanks
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Post by Elbingo on Jun 29, 2021 4:54:14 GMT -8
have you installed Waves plugins?
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leggz
New Member
Posts: 8
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Post by leggz on Sept 28, 2021 2:19:14 GMT -8
Hi Elbingo
Yes I have installed Waves plugins
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