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Post by hayzeuzhits on May 18, 2021 9:38:41 GMT -8
I have uninstalled everything including pro tools and keeps have problems with the raven software not working with protools having one way communication. I have also deleted the protools preferences and it may work for a little bit but after a reboot or using protools for a few hours it goes back to not working. I'm just trying to find so answers to why this keeps on happening.
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Post by jameyz on May 18, 2021 14:59:47 GMT -8
I have uninstalled everything including pro tools and keeps have problems with the raven software not working with protools having one way communication. I have also deleted the protools preferences and it may work for a little bit but after a reboot or using protools for a few hours it goes back to not working. I'm just trying to find so answers to why this keeps on happening. mac or windows? Why not file a support ticket? Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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Post by hayzeuzhits on May 18, 2021 16:45:39 GMT -8
I opened a ticket with the link provided. Here is more information on the issue. I'm using a windows 10 home pc. The transport buttons are not working. I have followed your instructions from your site and deleted the pro tools preferences but the problem persist. I have also uninstalled and re installed everything including pro tools and still experiencing the same problem.
The mix and edit windows will not switch. The play and stop buttons can be pressed but do not do anything. I have also reset the hui setting and put them back still no change. The screen responds to touch so I can hit the space bar or press the play button directly on pro tools transport area and it will work.
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Post by jameyz on May 18, 2021 17:29:51 GMT -8
I opened a ticket with the link provided. Here is more information on the issue. I'm using a windows 10 home pc. The transport buttons are not working. I have followed your instructions from your site and deleted the pro tools preferences but the problem persist. I have also uninstalled and re installed everything including pro tools and still experiencing the same problem.The mix and edit windows will not switch. The play and stop buttons can be pressed but do not do anything. I have also reset the hui setting and put them back still no change. The screen responds to touch so I can hit the space bar or press the play button directly on pro tools transport area and it will work. This is a weird issue with Pro Tools HUI on Windows but I haven't seen it on PT20201 yet.. However, it just sounds like PT prefs weren't fully trashed or perhaps after restart your computer reverted back to the old prefs.. slatemediatechnology.zendesk.com/hc/en-us/articles/360033142754-Windows-Pro-Tools-One-Way-HUI-Communication-Raven-Transport-not-working
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