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Post by Elbingo on Apr 29, 2021 22:37:17 GMT -8
hello, I'm new here and have a problem with my new Raven. I'm running it under Logic and I'm not at all satisfied with it. The Raven is very tough, the touch operation is not precise, although I (apparently) calibrated it correctly. The Raven doesn't really react smoothly. I use an iMac Pro with 32GB of Ram and Big Sur. The Raven software is the current version, as well as the Logic Pro X 10.6.2. Should actually be sufficient for the Raven support. As you can see in the pictures, I can't properly syncronize the Raven Mixer with Logic, the Garfic errors are just too serious. Is there a trick, even a beta software that might fix the bug? best thanks and best regards .. René
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Post by whittamps on May 1, 2021 20:12:24 GMT -8
If you scroll down to the bottom of this link www.slatemt.com/raven-mti2/you will find in red letters Raven BIG SUR NOT CURRENTLY SUPPORTED You will also find a few instances of folks reporting this fact. The current position is not to update to Big Sur and that the support functions and companies are not yet compliant with Big Sur and/or the M1 Chip. Slate's SSD5 will not work directly in Big Sur until download.slatemt.com/Support/Mac_SSD55_Full_r123.zip is performed. Thank you FB Steven Slate Drums and Trigger Group
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Post by Elbingo on May 3, 2021 0:27:34 GMT -8
wow, how long has this Raven MTi2 been around? And how badly / slowly do their software developers work? If I had known beforehand that Slate's software development is lagging behind the times and resting on outdated compatibility, I could have saved the money for the Raven !!
and, this forum seems to be dead, or does Slate still give support here?
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Post by jameyz on May 3, 2021 7:21:57 GMT -8
wow, how long has this Raven MTi2 been around? And how badly / slowly do their software developers work? If I had known beforehand that Slate's software development is lagging behind the times and resting on outdated compatibility, I could have saved the money for the Raven !! What are you referring to exactly? and, this forum seems to be dead, or does Slate still give support here? Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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Post by Elbingo on May 3, 2021 8:35:08 GMT -8
I am bothered by the graphic errors under Logic Pro and the support only said I should use the RAVEN External Mixer or the RAVEN Floating Mixer. But that is unacceptable for me .. If I want to use everything and not just half the stuff. I didn't have to pay half the price for the Raven either.
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Post by jameyz on May 3, 2021 8:36:14 GMT -8
I am bothered by the graphic errors under Logic Pro and the support only said I should use the RAVEN External Mixer or the RAVEN Floating Mixer. But that is unacceptable for me .. If I want to use everything and not just half the stuff. I didn't have to pay half the price for the Raven either. ok, why doesn't the logic internal mixer work for you, Are you on Big Sur or something? Also, good to note that Ableton, Live, DP, S1, don't even have the RAVEN Internal Mixer options.
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Post by Elbingo on May 3, 2021 9:07:32 GMT -8
yes, i use Big Sur. If a software update for Big Sur is planned in the near future, I will wait and use the whole thing as it is possible at the moment. But if nothing is planned, I prefer to return the device to the dealer and continue using my SSL Nucleus.
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Post by jameyz on May 4, 2021 8:23:48 GMT -8
yes, i use Big Sur. If a software update for Big Sur is planned in the near future, I will wait and use the whole thing as it is possible at the moment. But if nothing is planned, I prefer to return the device to the dealer and continue using my SSL Nucleus. Yeah, RAVEN 4.0 will have Big Sur Support. But in the meantime, Logic users can always just use the RAVEN External Mixer/Floating mixer since that will offer 8 more faders than the SSL and users can control plugins with touch, utilize Batch Commands, and the new UPDD Commander gestures which are insanely good and fast.
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Post by Elbingo on May 4, 2021 22:27:35 GMT -8
thanks for the help and the info!
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Post by whittamps on May 6, 2021 21:02:17 GMT -8
Check out the Slate RAVEN Users Group on Facebook. I agree the forum is kind of a ghost town but almost all of my problems have been solved by assistance from the FB Group.
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Post by Elbingo on May 7, 2021 1:33:52 GMT -8
ohh, facebook is one of the places i try to avoid. I was helped quite well here, thank you anyway!
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