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Post by beatfreq on Feb 26, 2021 16:38:59 GMT -8
New freakout. Every time I load Ableton, through Dashboard or just open and then Launch Raven, it crashes immediately. Works fine in Logic. I did install Live 11 but haven't used it yet. Worked fine a few days since 11 install, and today... No go. Re installed everything.
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Post by jameyz on Feb 27, 2021 8:21:45 GMT -8
New freakout. Every time I load Ableton, through Dashboard or just open and then Launch Raven, it crashes immediately. Works fine in Logic. I did install Live 11 but haven't used it yet. Worked fine a few days since 11 install, and today... No go. Re installed everything. Are you on the latest RAVEN installer? Why not file a support ticket? slatemediatechnology.zendesk.com/hc/en-us/requests/newI would guess your .ravlay is corrupted, does the Dashboard also crash? or can you hit "restore" in the dashboard? There are two library folders on macOS, the HD / Library and the User /Library. In order to navigate to the User/Library, hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library. Once opened, scroll to Application Support/Slate Media Technolgy/Raven/ and delete the "Layouts" folder.. |
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Post by beatfreq on Feb 27, 2021 9:13:08 GMT -8
Yes, the dashboard also crashes. I’m on the latest, and re-install. I’m not sure I got everything removed first. Is there a way to cleanly un-install everything so I know I’m starting from scratch?
Thanks. I’ll try your suggestion when I get to the studio today. Thanks!
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Post by jameyz on Feb 27, 2021 9:33:13 GMT -8
Yes, the dashboard also crashes. I’m on the latest, and re-install. I’m not sure I got everything removed first. Is there a way to cleanly un-install everything so I know I’m starting from scratch? Thanks. I’ll try your suggestion when I get to the studio today. Thanks! Un-install / Re-install won't fix anything as that just replaces the apps that are already there and It won't wipe your prefs and permissions and default layouts etc. I would guess your user default .ravlay is corrupted and causing the crash so you will need to manual delete it. There are two library folders on macOS, the HD / Library and the User /Library. In order to navigate to the User/Library, hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library. Once opened, scroll to Application Support/Slate Media Technolgy/Raven/ and delete the "Layouts" folder |
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Post by beatfreq on Feb 27, 2021 14:55:04 GMT -8
Thank you, thank you, thank you! You saved the day!
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leggz
New Member
Posts: 8 
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Post by leggz on Mar 1, 2021 2:32:46 GMT -8
Hi Jamie
I seem to be getting a similar problem. Launch Live 11 via the dashboard, and I get a time out error, relaunch the dashboard, click Ableton 11, splash screen gets stuck detecting mixer status.
if I quit, open Live 10, quit Live 10 and keep raven running, I can get Raven to work with Live 11.
I tried deleting the Layouts folder, the problem still persists
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Post by jameyz on Mar 1, 2021 10:18:01 GMT -8
Hi Jamie I seem to be getting a similar problem. Launch Live 11 via the dashboard, and I get a time out error, relaunch the dashboard, click Ableton 11, splash screen gets stuck detecting mixer status. if I quit, open Live 10, quit Live 10 and keep raven running, I can get Raven to work with Live 11. I tried deleting the Layouts folder, the problem still persists Maybe you need to update to RAVEN 3.8.2? Else, perhaps something changed from the Ableton Live beta to the release that is messing with the RAVEN. I will try to get a Live 11 NFR to do some testing. |
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leggz
New Member
Posts: 8
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Post by leggz on Mar 1, 2021 10:31:38 GMT -8
Hi Jamie
I think I have 3.8
How can I get 3.8.2?
Iv'e looked for the installer, and the latest I see is 3.8.1
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leggz
New Member
Posts: 8
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Post by leggz on Mar 1, 2021 12:02:37 GMT -8
ok, Ive just downloaded the latest installer, which I see is 3.8.1, and it seems to be working with Ableton 11
Thanks, although, unless it was a typo, I'm intrigued to see what 3.8.2 will bring to the table.....
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Post by blandystudio on Mar 2, 2021 2:46:57 GMT -8
same problems here guys , Batch commander crashing with Ableton 11 and raven too after time randomly , using 3.8.2 this is crippling me workflow wise ;(
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Post by jameyz on Mar 2, 2021 10:30:20 GMT -8
same problems here guys , Batch commander crashing with Ableton 11 and raven too after time randomly , using 3.8.2 this is crippling me workflow wise ;( Your issue is different as this users just had a corrupted default layout. You issue is deeper and likely something conflicting with the RAVEN and will require a support ticket. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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