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Post by shawngs on Sept 8, 2020 11:36:37 GMT -8
Hi all,
I am a very new user to the Slate MTi2 and am having an issue. I open Ableton via the Raven Dashboard. The Raven Mixer shows up with Ableton in the background but when I click "Hide Raven Mixer", the entire Batch Commander disappears. What can be done to fix this?
Thank you.
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Post by jameyz on Sept 8, 2020 12:25:02 GMT -8
Hi all, I am a very new user to the Slate MTi2 and am having an issue. I open Ableton via the Raven Dashboard. The Raven Mixer shows up with Ableton in the background but when I click "Hide Raven Mixer", the entire Batch Commander disappears. What can be done to fix this? Thank you. Batch Commander is a different application that doesn't have any mixers, so I guess you mean the RAVEN toolbars disappear?? I would guess that it is just a touch configuration issue and you are actually touching the hide RAVEN button? Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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Post by shawngs on Sept 8, 2020 12:29:30 GMT -8
Ah, yes. The Raven toolbar. That thing. Thank you! I'll look at the configuration and create a ticket if needed.
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Post by jameyz on Sept 8, 2020 17:31:06 GMT -8
Ah, yes. The Raven toolbar. That thing. Thank you! I'll look at the configuration and create a ticket if needed. click the Hand Icon in the menu bar and press "Configure". This will run through a setup screen, where you will need to "TOUCH" the X on the touch screen monitors, and "CLICK" next on the screen that doesn't have touch. |
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