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Post by anasonrecords on Jul 9, 2020 9:30:49 GMT -8
EVerything seems fine, touch screen works, multi touch works (testing with UPDD) but raven's own bar at the buttom of screen/commands won't react. restarting cubase, raven doesnt help. i need to restart the computer, than if i have luck it get backs to normal. what can cause this, any solution? thx
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Post by jameyz on Jul 9, 2020 12:38:02 GMT -8
EVerything seems fine, touch screen works, multi touch works (testing with UPDD) but raven's own bar at the buttom of screen/commands won't react. restarting cubase, raven doesnt help. i need to restart the computer, than if i have luck it get backs to normal. what can cause this, any solution? thx RAVEN uses TUIO for Multi-Touch so that would mean UPDD TUIO is not loaded or something is blocking it. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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Post by cocteau on Nov 19, 2020 21:13:05 GMT -8
Hello Mine is doing the same. it started happening when I updated to the new version 3.7.8. I have done the required set up for Vcontrol for key comands and the last one for Preference under edit I have not been able to set because the dropdown will not show any available. I have reinstall multiple times, updated Ilok and nothing works. Any New Suggestions?
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Post by jameyz on Nov 20, 2020 11:10:53 GMT -8
Hello Mine is doing the same. it started happening when I updated to the new version 3.7.8. I have done the required set up for Vcontrol for key comands and the last one for Preference under edit I have not been able to set because the dropdown will not show any available. I have reinstall multiple times, updated Ilok and nothing works. Any New Suggestions? If the RAVEN toolbars don't respond to touch it is not a Cubase/V-Control Pro/Preferences/KeyCommands issue. The RAVEN uses TUIO port 3333 for its Multi-Touch from UPDD. So if RAVEN doesn't respond to touch then UPDD TUIO is being blocked. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new |
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