jiben
New Member
Posts: 20
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Post by jiben on Sept 3, 2019 8:25:53 GMT -8
HI Everybody. It's Jiben from Paris. I just update my Raven Dual core from Raven MTI 2 (installer) to Raven 3.6 software. And I got lot of problems... First when I launch the software from Cubase 10, the Raven Toolbar doesn't work on dual mode and doesn't want to appear on the good screen (the one with Cubase console). Then the setting button doesn't run and others doesn't correspond to the right command. I didn't change anything in my configuration or preferences and I don't understand what's happenned. Thank you for you help. Jiben
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Post by jameyz on Sept 3, 2019 10:10:54 GMT -8
HI Everybody. It's Jiben from Paris. I just update my Raven Dual core from Raven MTI 2 (installer) to Raven 3.6 software. First when I launch the software from Cubase 10, the Raven Toolbar doesn't work on dual mode and doesn't want to appear on the good screen (the one with Cubase console). Then the setting button doesn't run and others doesn't correspond to the right command. I didn't change anything in my configuration or preferences and I don't understand what's happenned. Thank you for you help. Jiben It must not be detecting the dual displays are plugged in. Also, be sure you have the RAVEN Steinberg Key commands selected for the Batch Commands to work. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new Press the "Settings" button on the Raven Dashboard. Then press "restore factory default".
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jiben
New Member
Posts: 20
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Post by jiben on Sept 7, 2019 3:53:55 GMT -8
Hi Jamey ! Sorry for the delayed answer. I followed your instructions and it runs perfectly now. Thanks. Have a nice week-end. Jiben
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