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Post by franklin on Jul 1, 2019 12:55:41 GMT -8
Hello,
I’m on an iMac, late 2015, and I’m running the Dual set up with Raven 3.6 in a Raven Core Station. Jamey helped me learn how to set this so that the iMac can run two monitors.
I have a OWC Thunderbolt 2 dock and the second monitor runs HDMI into the HDMI port of that dock. This set up does work, but…
The second monitor works only after I re-plug the power chord or pull the HDMI chord out and push it back in ( sometimes repeatedly) and reset the power cord so it runs more directly into the wall…
I have to jump through hoops to just to get it up and running and I don’t see liking this with a client standing by.
Would a newer dock help at all? I welcome any ideas on how to make this more reliable.... Thanks,
Frank B
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Post by franklin on Jul 1, 2019 13:04:27 GMT -8
Several points to note:
- Once I get the second monitor going it does seem to stay consistent and… So far… it doesn’t drop out mid-way during projects.
- The Behavior of the system before this gets set up right is that the monitors blink back-and-forth;
Thanks for any assistance!!
Frank B
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Post by jameyz on Jul 2, 2019 8:55:57 GMT -8
Hello, I’m on an iMac, late 2015, and I’m running the Dual set up with Raven 3.6 in a Raven Core Station. Jamey helped me learn how to set this so that the iMac can run two monitors. I have a OWC Thunderbolt 2 dock and the second monitor runs HDMI into the HDMI port of that dock. This set up does work, but… The second monitor works only after I re-plug the power chord or pull the HDMI chord out and push it back in ( sometimes repeatedly) and reset the power cord so it runs more directly into the wall… I have to jump through hoops to just to get it up and running and I don’t see liking this with a client standing by. Would a newer dock help at all? I welcome any ideas on how to make this more reliable.... Thanks, Frank B Sounds like an issue with the dock not waking up the displays or connecting. I always recommend the Belkin or Caldigit Thunderbolt docks. |
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Post by franklin on Jul 2, 2019 12:15:16 GMT -8
Thanks Jamey, I was just coming here to report the same thing.
I spoke with an Apple Rep who actually had similar issues on his home computer.
Apparently, the issue is that some accessory brands are just more compatible with Apple than others. Apple sells a lot of Belkin Accessories so I have ordered
The Belkin Thunderbolt 2 Dock from Amazon.
I did also read something online where an OWC Rep claimed it was Apple's Driver that was the problem and that doing a P-R-RAM Reset would solve the issue.
I tried that several times [Holding Opt-Cmd-P-R down during a fresh start until the music chimes the second time around] and it honestly
did Nothing.
Thanks Jamey, I'll report back Thursday on how well the Belkin Thunderbolt 2 Dock is working out.
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Post by franklin on Jul 5, 2019 17:36:43 GMT -8
First off, I got this to work out but not as expected.
Ok, So I got the Belkin Thunderbolt 2 dock and it made absolutely no difference. None. The main monitor still blinked and blinked and the second monitor still would not boot up. FYI, I am all the while considering other important ideas too so I’m taking steps to see that The Belkin Dock has it’s very own wall-power outlet. Anything to boost power and/or give it as much ‘Directness’ as possible. But no help there either. I also did a PR-RAM reset.
I have decided to keep using the Belkin because of the brand’s history towards Apple compatibility. And it is certainly doing no worse than the OWC Dock.
Then I read Slate’s Instructions again under the FAQ section, I see that it mentions getting a high-speed HDMI cable. And wow, you can go to a Presidential Suite with these things if you want to. I will say, I got the second best high-speed/high-conductivity HDMI cord out there (for over $200). But it may have been worth it.......
So what worked was this - I got an HDMI-to-USB 3.0 adaptor and bypassed the Belkin Thunderbolt 2 Dock altogether and went straight into the computer. I know this puts us in Slate’s mentioned “Unsupported Video Connection Options” as mentioned in the FAQ section. But it seems to work consistently. Both monitors boot up strong now.
I have tested it in Pro Tools and it works fine. I do have to re-choose the Windows Configuration to get the Edit window going, but that seems to work consistently from there. It’s possible that the high-speed HDMI cable makes the USB 3.0 option more successful but I can only speculate there. I hope this helps someone else out. Thank You Jamey - I hope this marks a good beginning for me with the Dual Raven. Thanks,
Frank B.
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Post by jameyz on Jul 24, 2019 8:56:26 GMT -8
So what worked was this - I got an HDMI-to-USB 3.0 adaptor and bypassed the Belkin Thunderbolt 2 Dock altogether and went straight into the computer. I know this puts us in Slate’s mentioned “Unsupported Video Connection Options” as mentioned in the FAQ section. But it seems to work consistently. Both monitors boot up strong now. I have tested it in Pro Tools and it works fine. I do have to re-choose the Windows Configuration to get the Edit window going, but that seems to work consistently from there. It’s possible that the high-speed HDMI cable makes the USB 3.0 option more successful but I can only speculate there. I hope this helps someone else out. Thank You Jamey - I hope this marks a good beginning for me with the Dual Raven. Thanks, Frank B. This will probably cause latency and graphics issues, so I cannot recommend using a USB adapter for graphics card. Otherwise, I would return that belkin hub and try a different brand. I prefer the caldigit. |
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