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Post by paralights on Jan 2, 2016 3:21:21 GMT -8
AFter the 3.0.2 update everything seemed fine , untill recently the slate mixer got stuck on a null setting and just wouldnt change or work, i had some work to get done with so i thought i did look into it later . A day later i first tried a restart , the Raven Remained the same way (transport functions + Mixer were unresponsive) , so i decided to remove the control surface from logic and tried again , eventhough it did "Reinstall" the Control Surface, the Problem Persisted, I decided to then Reinstall the Raven Drivers, so i downloaded the drivers again and reinstalled it , and on the first reboot and reinstalling it on logic, it seemed to work , so i quickly switched projects to a blank project and it went back to being irresponsive where raven didnt seem to reflect logic at all (again), so i tried the whole process again a few times with perumtation combinations , but nothing till now, could u help me ? thanks i've added a few screenshots of the set up from logic's side, they look a little strange :/
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Post by paralights on Jan 2, 2016 3:28:14 GMT -8
its still unresolved , not sure if this looks right
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Post by jameyz on Jan 2, 2016 17:38:31 GMT -8
Check out v-control and be sure it is connecting to logic. Also , you could try deleting the MIDI drivers for logic in your user/library.
Be sure to file a support ticket and the team will get you rocking on Monday.
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Post by paralights on Jan 2, 2016 21:13:26 GMT -8
this is the status on v control , it seems fine to me how do i raise a ticket ? thanks for your help
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Post by jameyz on Jan 3, 2016 15:21:38 GMT -8
That is what it should look like for sure, are you closing the previous project before open a new one? Or is there 2 projects open?
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Post by paralights on Jan 4, 2016 0:28:31 GMT -8
just one at a time
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Post by paralights on Jan 4, 2016 7:59:08 GMT -8
Okay, so it does not respond with PT 10 neither :/ , HELPPPPPPP
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Post by paralights on Jan 4, 2016 11:32:47 GMT -8
RolledBack to 2.5 and it seems to work fine , am going to assume its an issue with V control :/ , please do let me know what can be done , LOVE THE 3.0 Updates
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Post by Slate Media Technology on Jan 4, 2016 12:34:14 GMT -8
Thanks Paralights,
I will look into this and report accordingly.
Kind Regards,
— Trevor Fedele Product Specialist Slate Media Technology // Slate Digital LLC
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Post by jameyz on Jan 4, 2016 13:54:52 GMT -8
You may have another app conflicting. I would file a support ticket and we can show you how to change the Port preferences.
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Post by paralights on Jan 8, 2016 23:45:10 GMT -8
yeah the 2.5 update is being buggy in a simmilar way .. please do help me , its also reacting in a similar way with PT10 :/ ...
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Post by jameyz on Jan 9, 2016 9:50:13 GMT -8
yeah the 2.5 update is being buggy in a simmilar way .. please do help me , its also reacting in a similar way with PT10 :/ ... Shout me an email and we will try changing the Port for v-control. Jamey@stevenslate.com
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Post by paralights on Jan 11, 2016 5:38:56 GMT -8
but right now i am on NEY FI .,.. its still super buggy
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Post by jameyz on Jan 11, 2016 7:51:16 GMT -8
Please file a support ticket and we can get it switched over to 3.0.2 and change the port for V-control. It's sounds like there could be another app competing with it. Or send me an email and we can setup a Screen share session.
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