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Post by sausagegrinder on Nov 3, 2015 14:03:53 GMT -8
Hi,
My MTI-1 blacks out for 4-8 seconds every once in a while... it comes back and all is well but disconcerting when it happens...
I'm using a 12-core E5 - 64GB Ram - Late 2013 Mac Pro Trash Can... AMD FirePro D700 6144 MB Graphics card...
How do I get it to stay on all the time??
Thanks, Steve
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Post by jameyz on Nov 3, 2015 14:16:27 GMT -8
It could be something with the DVI converter you are using. Do you have another screen hooked up also?
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Post by sausagegrinder on Nov 3, 2015 14:27:36 GMT -8
This just started with the trash can mac ... everything else is the same and worked fine with my G5 cheese grater...
The is also an HDMI monitor attached - which was also working before with no issues...
Thanks, Steve
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Post by jameyz on Nov 3, 2015 17:35:43 GMT -8
Try swapping the HDMI ports of the Screens and try restarting..
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Post by sausagegrinder on Nov 4, 2015 16:48:38 GMT -8
There is only 1 HDMI port on the Mac Pro... I am using an Apple Thunberbolt to DVI connector for the Raven MTI Restarting does not help...
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Post by jameyz on Nov 5, 2015 8:14:26 GMT -8
There is only 1 HDMI port on the Mac Pro... I am using an Apple Thunberbolt to DVI connector for the Raven MTI Restarting does not help... I wonder if it is the connector, is there any other configuration you can try? I saw this before on my 2nd screen, and I just swap the connectors around and it stopped happening.
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Post by Slate Media Technology on Nov 16, 2015 8:10:05 GMT -8
Hi Sausagegrinder,
Is this still an issue you are experiencing?
-Trevor
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Post by sausagegrinder on Nov 16, 2015 12:43:35 GMT -8
Yes
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Post by Slate Media Technology on Nov 16, 2015 15:09:15 GMT -8
Sorry to hear that. Send me an email trevor@stevenslate.com We will trouble shoot and get it taken care of . Kind Regards, — Trevor Fedele Product Specialist Slate Media Technology // Slate Digital LLC
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labman
Junior Member
Posts: 71
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Post by labman on Dec 15, 2016 15:45:21 GMT -8
What was the fix for this please?
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Post by jameyz on Dec 16, 2016 7:15:01 GMT -8
What was the fix for this please? How are you connecting the Raven to your computer?? How many display are you trying to run?? What computer and graphics card to you have?? Be sure you are using a proper converter and not overloading your graphics card.
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