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Post by galantesteve on Jul 20, 2017 14:35:12 GMT -8
MTi 1st series, connected to a MacPro via a TrippLite DVI Dual Link extender. The MacPro (2010, 12 core, Yosemite, 32G Ram) has another screen connected via HDMI. Everything always worked well. Suddenly my Raven went in off-mode (black screen). Tried everything. When I disconnect the other screen and restart the Mac, the Raven screen goes on normally but after 20-30 seconds it goes in off mode again (just before showing the desktop). No Energy Saver or other settings have changed. Tried to hook up another screen (a Samsung 24") instead of the Raven and it works normally. Any ideas ? Could be the connector on the Raven or something else ? Thanks
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Post by jameyz on Jul 21, 2017 7:56:16 GMT -8
I would hope it isn't a hardware issue, since I have seen this MTi1s go for 4 years without any display issues.
Can you try a different computer or cable box that has HDMI so you can see if that will kick on the display??
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Post by stu on Sept 7, 2017 8:53:06 GMT -8
I'm having the exact same issues over here. Any ideas? Mine has worked fine for a year. Now it's stuck in off mode. It's like the screen is stuck in standby. Power is on, power light orange, power up the computer and the power light on the screen flashes to green for a couple seconds and then back to red and off mode. No other displays hooked up. Mac os10.10 This is so damn frustrating. Works fine with any other monitor so it's gotta be the Raven mti.
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Post by jameyz on Sept 7, 2017 10:35:13 GMT -8
I'm having the exact same issues over here. Any ideas? Mine has worked fine for a year. Now it's stuck in off mode. It's like the screen is stuck in standby. Power is on, power light orange, power up the computer and the power light on the screen flashes to green for a couple seconds and then back to red and off mode. No other displays hooked up. Mac os10.10 This is so damn frustrating. Works fine with any other monitor so it's gotta be the Raven mti. How is the Raven plugged into the computer? Cable length, connectors, etc.. What kind of computer and graphics card? Here is the link to start a support ticket for the Raven.. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177Could try a pram reset. 1. Shut down your Mac. 2. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. 3. Turn on your Mac. 4. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. ... 5. Release the keys.
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Post by Stu on Sept 7, 2017 11:38:12 GMT -8
Ok now it's finally come back on again. Such a weird issue!
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Post by hmusic on Apr 25, 2021 12:35:37 GMT -8
I'm having the same issue with OFF MODE with my MTi 1. No matter what computer or operating system I connect it to, it remains in OFF MODE. I've tried all suggestions, but still nothing. Could it be the power supply? Can someone please shed some light? Any help would be greatly appreciated.
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Post by jameyz on Apr 26, 2021 9:34:16 GMT -8
I'm having the same issue with OFF MODE with my MTi 1. No matter what computer or operating system I connect it to, it remains in OFF MODE. I've tried all suggestions, but still nothing. Could it be the power supply? Can someone please shed some light? Any help would be greatly appreciated. OFF Mode would mean the display is not receiving data from the computer. I would try an all in one HDMI / DVI cable. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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