|
Post by hocusprocus on Aug 10, 2016 9:12:12 GMT -8
Hi, I will try to be as much polite as I can but it's hard.
Yesterday I got my new mti2, I'm on Yosemite and PT12 (non HD) with two monitors (but just one slate) The Slate is with the MIX Window The Samsung is with the EDIT Window
I'm starting to undertand how it work the batch commander configuration and customization, but I've very frequent crashes and some other problems...Iìll try to drop down a first list. I hope you can halp me because it's very frustrating.
- Lot of crashes while adding and removing key commands and quicklist commands. - Can't insert simple keycommand using just shift, command, alt, control while the combination with other keys works. I'm tryng to trigger control key before clicking on a group ID with the existing batch command. - Is there an autosave/backup mode? with all these crushes i'd like to have a recovery mode - In key command mode it doesent recognize my "numpad ." key to call windows and memory locations because I'm on an italian keyboard setting and that key is a ",". Pro tools works fine with that key even with Italian setting. If I switch to english keyboard it works fine. - The record mode works on my second display but not for every area I click. If I've a plugin on my 2nd display and (while recording) I modify params by clicking on the plugin looks like it works, but it doesn't work if I click on the EDIT Window SHUFFLE/SLIP/GRID Buttons. I Haven't still tryied every area of the second display
Sorry for my english :-)
Francesco
|
|
|
Post by jameyz on Aug 11, 2016 22:49:00 GMT -8
Try switching your keyboard to US extended , this is probably why a lot of stuff isn't working for you..
|
|
|
Post by hocusprocus on Aug 11, 2016 22:56:44 GMT -8
That would be a workaround...switching to another keyb is not a good solution because it would change all My special chars so if I want to switch to another app I can't write properly. And keep in mind That My phisical keyboard has the Italian layout, so it's not easy to look a Key and expecting another char.
Why don't you set a locale mapping?
|
|
|
Post by jameyz on Aug 11, 2016 22:58:53 GMT -8
What are you trying to program exactly?? Perhaps I can help make one for you.
If you open the recording scripts is the User/library you can see what X/Y it is recording. Then you can alter the X/Y.
What configuration are your screens in?? Perhaps you need to move the screen to the right of Raven instead of above..
|
|
|
Post by jameyz on Aug 11, 2016 23:05:09 GMT -8
That would be a workaround...switching to another keyb is not a good solution because it would change all My special chars so if I want to switch to another app I can't write properly. And keep in mind That My phisical keyboard has the Italian layout, so it's not easy to look a Key and expecting another char. Why don't you set a locale mapping? Lot of possibilities to allow functions for all languages, but we hope to support them all in the future
|
|
|
Post by hocusprocus on Aug 12, 2016 3:17:28 GMT -8
Do you think this will solve the solo special Key (command shift alt control) problem too? I've tried with the UK keyboard and it doesn't work. I wonder if People from uk hava this issue
|
|
|
Post by jameyz on Aug 12, 2016 3:41:03 GMT -8
What is it you are trying to program?? Solo is "Shift S" in PT.. Is the Italian keyboard AZERTY?? I have really only seen issues with German keyboards. Since CMND Z "undo"is different for them..
|
|
|
Post by hocusprocus on Aug 12, 2016 4:28:50 GMT -8
It's querty. I'm trying to batch just the control key, not soloing a track.
I need "control" because i need to select tracks from two groups together so I' going to trigger the Ctrl Key and the batch command you uploaded to select groups.
It's not just CTRL, I have the same problem trying to "Key command" other special keys in solo like ALT, CMD, shift.
They work fine if I Key command them with any other key. Eg: Alt + 1, cmd + X ,etc.
|
|
|
Post by hocusprocus on Aug 12, 2016 4:29:30 GMT -8
*edit It's qwerty
|
|
|
Post by jameyz on Aug 12, 2016 5:58:21 GMT -8
So you need a BC that will "control click" all the different groups names in the Trackslist??
|
|
|
Post by hocusprocus on Aug 14, 2016 3:15:07 GMT -8
Yes, but just the groups I need. The BC you uploaded works for just a Group with id number (altought they identified by letters).
|
|
|
Post by hocusprocus on Aug 16, 2016 4:08:32 GMT -8
Can't test the us keyboard wirkaround right now, I'll be out for a week. Do you think That this will fix problems with My special keys in Key-command mode? What about the crushes I had in My RAVEN? Do you need any files or logs?
Just guessing if People from uk had this problem with english keyboard
|
|
|
Post by jameyz on Aug 16, 2016 8:57:46 GMT -8
I wonder if the odd keyboard configuration was causing the crashes. However I have seen crashes when creating/editing BCs. I just can't figure out how to re produce every time, so this makes it hard to tell the programmers what is going wrong..
|
|
|
Post by hocusprocus on Aug 17, 2016 2:45:40 GMT -8
Can I enable a verbose mode to collect logs? Back to the "odd" configuration... Programs like PT can't set the Italian language and in fact I run it in english language but it works the same with the Italian keyb set. It's not about supporting Italian language, it's more like getting and translating Key codes from every keyboard, or at least the ones you (i mean Slate) distribuite and sell products.
|
|
|
Post by jameyz on Aug 17, 2016 4:31:52 GMT -8
The logs aren't alway helpful. Being able to re produce will allow us to fix the bug much easier.
Raven uses the language of the OS not the DAW, so we will eventually tackle the translation for all languages.
|
|
|
Post by jameyz on Aug 17, 2016 5:29:25 GMT -8
Oh yeah. Some BCs do use the names of the DAW menu items, so we will have to translate all of those too..
|
|
|
Post by hocusprocus on Aug 17, 2016 8:56:13 GMT -8
My OS is english, keyboard is IT, DAW english
|
|
|
Post by hocusprocus on Aug 27, 2016 13:18:38 GMT -8
Trying to use US keyboard setting with no luck.
|
|
|
Post by hocusprocus on Aug 27, 2016 13:43:55 GMT -8
Ok Jamey.. I'm back to my new MTI after 2 weeks out of my studio and I'm trying to get it work with batch commander edit mode.
I'm really trying to keep calm and breathe but it's hard because it's not just a keybard issue. but it CRUSHES A LOT!
I've opened this thread 17 days ago and the only answer i've had is:"try to use US keyboard setting". II don't think thsi is an answer...BTW It doesn't work with US setting neither..but why in earth would I use another keyboard if my DAW works perfectly with the one I'm using? Did you at least tryed an italian keyboard setting?
You didn't ask me for a crush log file but I can't waste time trying to reproduce a bug, I hope you understand that. I've been working for years at IBM Tivoli Lab in Rome and I know how the develope-test chain works...
Please let's try to find a solution to this issue because right now this tool is unusable.
i'm really sorry for being so rude but I hope you understand that it's very frustrating to face this. Francesco
|
|
|
Post by jameyz on Aug 27, 2016 13:59:16 GMT -8
Send me an email we will setup a screen share support session.. Jamey@stevenslate.com
|
|