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Post by newcity on Nov 1, 2019 11:42:08 GMT -8
I recently install PT 2019.10, Raven 3.6.2 and BC 3.3.1. I successfully recalled my last saved Raven session with all of my layouts. I don't see any of my user presets that I have created over the last two years in the BC quicklist. How do I restore all of my presets that I created?
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Post by jameyz on Nov 2, 2019 11:12:07 GMT -8
I recently install PT 2019.10, Raven 3.6.2 and BC 3.3.1. I successfully recalled my last saved Raven session with all of my layouts. I don't see any of my user presets that I have created over the last two years in the BC quicklist. How do I restore all of my presets that I created? They are going to be in the RAVEN MTi folder so you can move them over to just the RAVEN folder. In order to navigate to the User/Library, hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library. Once opened, scroll to Application Support/Slate Media Technolgy/RavenMTI/ then copy the Batch folder over to the RAVEN folders
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Post by newcity on Nov 4, 2019 14:23:30 GMT -8
Jamey,
I did as directed but still no user bc. Perhaps I can get a ticket and we can work this out?
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Post by jameyz on Nov 4, 2019 14:25:46 GMT -8
Jamey, I did as directed but still no user bc. Perhaps I can get a ticket and we can work this out? Must not have moved it to the correct area, you will need to create a user Batch Command first for the "Batch" folder to show up in the RAVEN folder. Here is the link to start a support ticket for the Raven. slatemediatechnology.zendesk.com/hc/en-us/requests/new
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