Raven MTI-1 and Logic Pro X - "plug in device for "V-control

listenclosely03
New Member

Posts: 4

Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 12, 2019 13:02:40 GMT -8

Quote

Post by listenclosely03 on Oct 12, 2019 13:02:40 GMT -8

We are having an issue with one of our Raven MTI setups.

Here is our setup spec:
Macbook Pro - OSX 10.13.6
Logic Pro X - 10.4.6
MTI USB connected directly to Computer
DVI to HDMI - less than 6ft

Tried installing Raven package 3.6.2. Installation looks to go well and all components installed to their correct destinations.
Tried to open Logic Pro X, but getting an error message upon launch - "Plug in device for "V-Control" missing"
Logic then quits and does not open. Crash report follows

I uninstalled all Raven package components, deleted: com.apple.logic.pro.plist, restarted computer.
Launch Logic Pro X - opens as normal.

FWIW - Pro Tools 2018 opens fine with Raven package installed.
Also have an Imac running OSX 10.13.6 with Raven 3.6.0 on MTX-1
Both Logic and Pro Tools function as desired on that set up

Are there any known issues with my setup? Do I need the Raven 3.6.0 installers to make this work? Any info would help.

Thanks everyone!

vmaxx67 New Member Posts: 19	Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 19, 2019 4:03:07 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by vmaxx67 on Oct 19, 2019 4:03:07 GMT -8 Hi, I have your same problem...after I upgraded Raven software to 3.7 when I launch Logic Pro X 10.4.7 appear a window "Plug-in for device "V-Control24 is missing" and Logic crash...

jameyz
God

Groovin and Movin

Posts: 4,290

Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 19, 2019 9:41:05 GMT -8

Quote

Post by jameyz on Oct 19, 2019 9:41:05 GMT -8

Try trashing the Logic Controller Prefs.. Hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library.

Once opened, scroll to /Library/Preferences/com.apple.logic.pro.cs and delete this preference file, then open logic.

If that doesn't help, try trashing all the Logic preferences in this folder.

com.apple.logic10 and com.apple.logic.pro.cs

Here is the support article as well:

slatemediatechnology.zendesk.com/hc/en-us/articles/360036916354

Jamey Z
Slate Media Technology
Jamey@stevenslateaudio.com

jameyz
God

Groovin and Movin

Posts: 4,290

Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 19, 2019 9:41:52 GMT -8

Quote

Post by jameyz on Oct 19, 2019 9:41:52 GMT -8

Oct 19, 2019 4:03:07 GMT -8 vmaxx67 said:

Hi, I have your same problem...after I upgraded Raven software to 3.7 when I launch Logic Pro X 10.4.7 appear a window "Plug-in for device "V-Control24 is missing" and Logic crash...

Probably best to start a support ticket if you have issues.. Here is the link to start a support ticket for the Raven.
slatemediatechnology.zendesk.com/hc/en-us/requests/new

Here is the support article as well on how to fix this issue.

slatemediatechnology.zendesk.com/hc/en-us/articles/360036916354

Jamey Z
Slate Media Technology
Jamey@stevenslateaudio.com

vmaxx67 New Member Posts: 19	Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 20, 2019 1:12:38 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by vmaxx67 on Oct 20, 2019 1:12:38 GMT -8 Hi, unfortunately the two preference files you gave me are not there...

gnapier
Junior Member

"Not all who wander are lost..."

Posts: 96

Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 23, 2019 10:50:19 GMT -8

Quote

Post by gnapier on Oct 23, 2019 10:50:19 GMT -8

Oct 19, 2019 9:41:05 GMT -8 jameyz said:

Try trashing the Logic Controller Prefs.. Hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library.

Once opened, scroll to /Library/Preferences/com.apple.logic.pro.cs and delete this preference file, then open logic.

If that doesn't help, try trashing all the Logic preferences in this folder.

com.apple.logic10 and com.apple.logic.pro.cs

Here is the support article as well:

slatemediatechnology.zendesk.com/hc/en-us/articles/360036916354

That worked for me Jamey. Thanks!

10-core, iMacPro 1,1 64gb, OSX 11.6.5 ... and Way Too Many Plugins!
Production: StudioOne 5, Cubase 12, LogicPro, Bitwig 4+

jameyz
God

Groovin and Movin

Posts: 4,290

Raven MTI-1 and Logic Pro X - "plug in device for "V-control Oct 23, 2019 15:02:53 GMT -8

Quote

Post by jameyz on Oct 23, 2019 15:02:53 GMT -8

Oct 20, 2019 1:12:38 GMT -8 vmaxx67 said:

Hi, unfortunately the two preference files you gave me are not there...

You must be in the "HD library" and not the "User/Library" . Note that there are 2 different libraries on macOS.

In order to navigate to the User/Library, hold down the Option Modifier while clicking the "Go" tab in finder. This will reveal the User Library.

osxdaily.com/2013/10/28/show-user-library-folder-os-x-mavericks/

Here is the support article as well on how to fix this issue.

slatemediatechnology.zendesk.com/hc/en-us/articles/360036916354

Jamey Z
Slate Media Technology
Jamey@stevenslateaudio.com

Raven MTI-1 and Logic Pro X - "plug in device for "V-control

Post by listenclosely03 on Oct 12, 2019 13:02:40 GMT -8

Post by vmaxx67 on Oct 19, 2019 4:03:07 GMT -8

Post by jameyz on Oct 19, 2019 9:41:05 GMT -8

Post by jameyz on Oct 19, 2019 9:41:52 GMT -8

Post by vmaxx67 on Oct 20, 2019 1:12:38 GMT -8

Post by gnapier on Oct 23, 2019 10:50:19 GMT -8

Post by jameyz on Oct 23, 2019 15:02:53 GMT -8