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Post by mauvehead on Apr 23, 2019 12:05:53 GMT -8
Howdy...
Today I updated to the latest Raven 3.6 on my late 2017 MBP (still on 10.13.6 High Sierra). I restarted my MBP before firing up the Raven software (just to be safe) and 3.6 kept crashing upon startup (of the app). I then reinstalled 3.5.5 from the Legacy installers and Raven now opens up as expected however everything is screwed up in LPX 10.4.4. For example none of the Tool buttons work (in the Raven default layout). The transport buttons no longer work either. So is there a thorough way to completely remove all of the various Raven, UPPD, etc drivers and apps and start from scratch? Is there a good link that explains how to do that? Raven 3.5.5 was working smooth as butter before the 3.6 update. Thanks for any help!
Todd
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Post by jameyz on Apr 23, 2019 15:52:34 GMT -8
Howdy... Today I updated to the latest Raven 3.6 on my late 2017 MBP (still on 10.13.6 High Sierra). I restarted my MBP before firing up the Raven software (just to be safe) and 3.6 kept crashing upon startup (of the app). I then reinstalled 3.5.5 from the Legacy installers and Raven now opens up as expected however everything is screwed up in LPX 10.4.4. For example none of the Tool buttons work (in the Raven default layout). The transport buttons no longer work either. So is there a thorough way to completely remove all of the various Raven, UPPD, etc drivers and apps and start from scratch? Is there a good link that explains how to do that? Raven 3.5.5 was working smooth as butter before the 3.6 update. Thanks for any help! Todd Hi, Installing RAVEN 3.6 wouldn't affect your Batch Commands. Most likely you need to setup the RAVEN key commands in Logic and open V-Control Pro for the transport functions. Here is the link to start a support ticket for the Raven and we can get it sorted. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177
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Post by jameyz on Apr 23, 2019 15:57:38 GMT -8
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Post by mauvehead on Apr 24, 2019 10:44:32 GMT -8
Jamey... Thanks a bunch for the detailed reply. I ended up doing a complete uninstall of Raven/RavenMTi, UPPD, and V-Control per this link. I then restarted my MBP and did a clean install of the new 3.6 Raven package. Everything seems to be running smooth now. slatemt.zendesk.com/hc/en-us/articles/223212988-Clean-Uninstall-of-Raven-and-V-control-and-Touch-DriversAlso, "Raven Setup" is working well without needing to go in and manually tick certain "Configure Track Header" boxes after the fact. Thanks for addressing that for LPX 10.4.4. :-)
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