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Post by Fabrice on Sept 2, 2015 0:16:06 GMT -8
Hi, i own a MTi Raven since 3 month now and i am very happy with it I am not a professional musician and i use it mainly during week end (3-4 hours on saturday and sunday) and hollyday Each time i run my MTi i use the anti static cloth before I wonder if i should also use the revitaliser too ? With wich frequency ? Many thanks for help Fabrice
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Post by Slate Media Technology on Sept 2, 2015 8:04:10 GMT -8
Hey Fabrice, Nice Picture The revitalizer fluid is used to retain the smoothness of the Raven and clean it. This prevents it from feeling like you are touching a a window. I typically use mine once to twice a week. I usually suggest using it when you feel the screen is very dirty, or when it looses its slick feel. Try different frequencies, everyone has a different preference. Kind Regards, — Trevor Fedele Product Specialist Slate Media Technology // Slate Digital LLC trevor@stevenslate.com
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Post by javieralfaro on Sept 2, 2015 13:43:02 GMT -8
Hi Trevor. I did not receive the fluid with my Raven Mti. What can I use instead of it?
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Post by Slate Media Technology on Sept 3, 2015 13:28:18 GMT -8
Hi Javieralfaro,
Please contact me via email. I will get you some as you should have received it with a new Raven purchase.
Kind Regards,
— Trevor Fedele Product Specialist Slate Media Technology // Slate Digital LLC trevor@stevenslate.com
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Post by Fabrice on Sept 4, 2015 1:26:47 GMT -8
Hi Trevor,
Many thanks for your reply I take a GREAT care of my screen and use every day a soft dry cotton cloth I will try some time with the revitalizer
Fabrice
NB: i did not fine any picture of the Slate Revitalizer so i catched the first i found .....
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Post by galantesteve on Jun 6, 2016 6:39:33 GMT -8
Hey guys I use my Raven MTi (1st series) almost every day, and regularly clean it with the supplied cloth and I use the liquid once a week or so. What I noticed though is, when looking at the screen shut off and especially looking at it not from a center point of view but from left or right side, it seems like it's not perfectly clean, it seems to have like a very thin whitey dust on it that you cannot clean with the cloth. Is this normal ? Does anyone have this problem too ?
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Post by jameyz on Jun 6, 2016 12:20:50 GMT -8
Hey guys I use my Raven MTi (1st series) almost every day, and regularly clean it with the supplied cloth and I use the liquid once a week or so. What I noticed though is, when looking at the screen shut off and especially looking at it not from a center point of view but from left or right side, it seems like it's not perfectly clean, it seems to have like a very thin whitey dust on it that you cannot clean with the cloth. Is this normal ? Does anyone have this problem too ? I have never noticed that, can you upload a picture?? I usually clean the screens every other day, since the studio I am in has lights right above that really show the finger prints.
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Post by galantesteve on Jun 7, 2016 6:03:11 GMT -8
Hey guys I use my Raven MTi (1st series) almost every day, and regularly clean it with the supplied cloth and I use the liquid once a week or so. What I noticed though is, when looking at the screen shut off and especially looking at it not from a center point of view but from left or right side, it seems like it's not perfectly clean, it seems to have like a very thin whitey dust on it that you cannot clean with the cloth. Is this normal ? Does anyone have this problem too ? I have never noticed that, can you upload a picture?? I usually clean the screens every other day, since the studio I am in has lights right above that really show the finger prints. it's really really tricky to photograph, I tried many times but you can't see it in the pictures, it's very very thin and you should have nothing reflecting on the screen, which is practically impossible...I'll try again some other way
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Post by Rabbels on Mar 13, 2018 22:13:18 GMT -8
Hey, yes I baught a Raven MTi2 off a buddy and he lost the spray whilst they he was storing it. Need a REplacement bottel of the stuff!!
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Post by jameyz on Mar 14, 2018 15:10:39 GMT -8
Hey, yes I baught a Raven MTi2 off a buddy and he lost the spray whilst they he was storing it. Need a REplacement bottel of the stuff!! If you are located in the US please follow the directions below. If you are located outside the US you must contact your authorized Slate Dealer to order additional revitalizer. Please make a payment of $20 to paypal.me/yellowmatter. $10 for the fluid and cloth and $10 for shipping. If you want more than 1 bottle just multiply the amount and add 10 for shipping. Then forward the PayPal confirmation with your shipping address to purchasing@stevenslate.com. If you do not forward the shipping address and PayPal confirmation to purchasing@stevenslate.com your order will not ship.
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Post by billrigby on Jun 29, 2018 6:16:50 GMT -8
I never received any spray when I purchased my 2 Raven MTI2s....... maybe I got them before the spray was a thing.....
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Post by jameyz on Jun 29, 2018 14:22:43 GMT -8
I never received any spray when I purchased my 2 Raven MTI2s....... maybe I got them before the spray was a thing..... TSA probably took them out when they were shipped to you. If you start a support ticket we can get you some replacements. Here is the link to start a support ticket for the Raven.. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177
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Post by toodamnhip on Dec 3, 2018 3:49:31 GMT -8
Hey, yes I baught a Raven MTi2 off a buddy and he lost the spray whilst they he was storing it. Need a REplacement bottel of the stuff!! If you are located in the US please follow the directions below. If you are located outside the US you must contact your authorized Slate Dealer to order additional revitalizer. Please make a payment of $20 to paypal.me/yellowmatter. $10 for the fluid and cloth and $10 for shipping. If you want more than 1 bottle just multiply the amount and add 10 for shipping. Then forward the PayPal confirmation with your shipping address to purchasing@stevenslate.com. If you do not forward the shipping address and PayPal confirmation to purchasing@stevenslate.com your order will not ship. Hi Jamie, I tried to make a payment to: paypal.me/yellowmatter It said it wasn’t a valid email or phone number. Can you please assist me to get some revitalizer? I am very surprised I could not find this product anywhere at any Slate site. Seems unprofessional to not have this as a normally purchase-aloe product at Slate or somewhere. I cant find my bottle and don’t even know who makes the stuff.. Please instruct again "paypal.me/yellowmatter” did not work. Dave
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Post by jameyz on Dec 3, 2018 10:20:03 GMT -8
If you are located in the US please follow the directions below. If you are located outside the US you must contact your authorized Slate Dealer to order additional revitalizer. Please make a payment of $20 to paypal.me/yellowmatter. $10 for the fluid and cloth and $10 for shipping. If you want more than 1 bottle just multiply the amount and add 10 for shipping. Then forward the PayPal confirmation with your shipping address to purchasing@stevenslate.com. If you do not forward the shipping address and PayPal confirmation to purchasing@stevenslate.com your order will not ship. Hi Jamie, I tried to make a payment to: paypal.me/yellowmatter It said it wasn’t a valid email or phone number. Can you please assist me to get some revitalizer? I am very surprised I could not find this product anywhere at any Slate site. Seems unprofessional to not have this as a normally purchase-aloe product at Slate or somewhere. I cant find my bottle and don’t even know who makes the stuff.. Please instruct again "paypal.me/yellowmatter” did not work. Dave Hi, Hit up SalesATStevenslate.com and they can order you some. RAIN X 2-1 cleaner also works pretty well.
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