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Post by rglick1 on Oct 30, 2017 8:27:19 GMT -8
Hey all, have any of the group seen this come up on the screen? It just appeared the other day. It doesn't go away even when the Raven warms up. it's not that noticeable right now but wondering if it's going to get worse or spread. Peace Ryan
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Post by jameyz on Oct 30, 2017 11:16:38 GMT -8
Environments of extreme humidity may cause a small amount of condensation between the layers of your RAVEN touchscreen. We advise keeping your studio between 35% and 45% humidity and between 20 °C (68 °F) and 24 °C (75 °F) for the benefit of all your equipment (and the people) in your studio. In areas of very high humidity it is advisable to source a dehumidifying unit to avoid moisture buildup. When surfaces and the environment experience rapid shifts in temperature and humidity in relation to each other, moisture vapor in the air condenses and may cause equipment of any variety to malfunction. Please contact our support department if you are experiencing these effects after proper humidity and temperature control. Here is the link to start a support ticket for the Raven.. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177
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Post by rglick1 on Oct 30, 2017 17:11:31 GMT -8
The studio stays at a constant 73 degrees. So you think it's humidity, well it could be, I do live in Florida where it's almost 100% humid every day but thats why we have A/C. Just don't understand why it suddenly appeared. Oh well I'll keep an eye on it and figure out what to do if it does spread. Peace Ryan
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