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Post by petruxx on Aug 13, 2017 14:21:27 GMT -8
i dont know what to do
every 2 or 3 hs UPDD connect and disconect
can someone HELP? i allready have the last update and open PT
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Post by jameyz on Aug 14, 2017 7:50:46 GMT -8
i dont know what to do every 2 or 3 hs UPDD connect and disconect can someone HELP? i allready have the last update and open PT Is the USB plugged directly into the computer or a hub?? If a hub try to plug direct into the computer, or if you are direct into the computer please try a different port. If that doesn't help, please try a different USB cable, as I have seen some USB cables not have enough power to power the touch screen. Could also be blocked by firewall?? Here is the link to start a support ticket for the Raven and I will get you an even newer driver. slatemt.zendesk.com/hc/en-us/requests/new?ticket_form_id=61177
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Post by petruxx on Aug 15, 2017 15:13:30 GMT -8
Hub and i tried all i dont have any other USB free
i send the ticket with the link u gave me
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Post by petruxx on Aug 23, 2017 16:25:17 GMT -8
i allready recieve and charge the mail drivers NOT WORK UPDD still connect and disconect
is there a chance that the HUB is getting the power of the machine? if i bought a HUB with power supple the problem will desapear??
updd 100 limit expired reboot to continue
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Post by jameyz on Aug 24, 2017 9:28:48 GMT -8
i allready recieve and charge the mail drivers NOT WORK UPDD still connect and disconect is there a chance that the HUB is getting the power of the machine? if i bought a HUB with power supple the problem will desapear?? updd 100 limit expired reboot to continue As soon as you open the Raven MTi app it will register the UPDD Touch Driver with the computer and you will no longer get that message even if the Raven app isn't opened. Send me an email and I will get you a newer driver for the disconnect issue. But I would recommend a powered HUB either way.
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Post by petruxx on Aug 24, 2017 15:37:42 GMT -8
juanwaissman@gmail.com
i allready download and install a driver that u send me...i dont know if its the same or not i instanciate a PT session and suddenly NO TOUCH RAVEN pls help
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Post by petruxx on Sept 24, 2017 17:35:12 GMT -8
The problem is back
UPDD icon is again with a ! sign
can u send again the driver to reinstall??
juanwaissman@gmail.com
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Post by jameyz on Sept 25, 2017 8:13:50 GMT -8
The problem is back UPDD icon is again with a ! sign can u send again the driver to reinstall?? juanwaissman@gmail.com Is the USB plugged directly into the computer or a hub?? If a hub try to plug direct into the computer, or if you are direct into the computer please try a different port. If that doesn't help, please try a different USB cable, as I have seen some USB cables not have enough power to power the touch screen. If you click the UPDD "Hand" icon up in the menu bar and check "Status" is it set to handle monitor 1??
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Post by petruxx on Sept 27, 2017 14:48:23 GMT -8
Everithing ok MOnitor 1 can u send me the driver this way?
some time when i load the mac screen is ok and sometines no
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Post by jameyz on Sept 28, 2017 8:33:26 GMT -8
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Post by petruxx on Sept 30, 2017 12:52:07 GMT -8
Jamey i know what it is is a bad cable connectr and a USB without power i changed both and everuthing is ok now
one more Q i use my raven as a 1 monitor but i notticed that when i open a full screen aplication the computer sets to almost full screen and i have to arrange the borders is there any optimal config fo not doing this???
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Post by jameyz on Oct 5, 2017 13:15:33 GMT -8
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Post by petruxx on Oct 7, 2017 9:23:49 GMT -8
nop thats not the problem
i allready have both screens set
the problem is that when i open studio one in the raven i have ALLWAYS to adjusts the margin of the studio one screen to fit the raven (its allways small)
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Post by jameyz on Oct 12, 2017 10:21:11 GMT -8
nop thats not the problem i allready have both screens set the problem is that when i open studio one in the raven i have ALLWAYS to adjusts the margin of the studio one screen to fit the raven (its allways small) sounds like S1 isn't remembering your screen size, May need a prefs trash or something.
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Post by petruxx on Dec 31, 2017 11:51:27 GMT -8
Jamy..its been a while and i was using the MTi2 as a monitor only
i have to move for 6 months and reduce the rig
so...i need MTI2 to work as a touch screen and controller
in PT i have no problem setting the HUI and updd
but in S1 pro i have the problem
i load the daw then batch command set UPDD to no click (as video suggest) i have terminal, s1 , automator and all allowed
(also TUIO check)
but when i load a session in s1 and then load BC i have NO TOUCH capabilities
i run a test of raven and i can see my fingers in the test window but nothing into the operation of S1
what im doing wrong???
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Post by jameyz on Jan 1, 2018 11:23:04 GMT -8
Jamy..its been a while and i was using the MTi2 as a monitor only i have to move for 6 months and reduce the rig so...i need MTI2 to work as a touch screen and controller in PT i have no problem setting the HUI and updd but in S1 pro i have the problem i load the daw then batch command set UPDD to no click (as video suggest) i have terminal, s1 , automator and all allowed (also TUIO check) but when i load a session in s1 and then load BC i have NO TOUCH capabilities i run a test of raven and i can see my fingers in the test window but nothing into the operation of S1 what im doing wrong??? Sounds like you don't have TUIO setup in S1. Here is an article on how to quickly setup Touch and Gestures for Studio One. slatemt.zendesk.com/hc/en-us/articles/218709057-Studio-One-Setup
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Post by petruxx on Jan 2, 2018 13:30:28 GMT -8
hi jameyz
thanks for all. it was a misunderstood and checked the TUIO in updd not in s1
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