Using Mti2 with Pro Tools 12.5 on Win10 - Raven aligns perfectly and most other functions are working well.
However, I am experiencing an annoying mix issue where single and multi touch on faders in the raven mixer will freeze video within pro tools; the meters freeze and the raven software (panel at bottom of screen) disappears and reopens. After a few seconds the the daw and raven catch eachother up but the problem persists consistently. Short movements on a fader seem to work well but not multi. Holding a single finger on a fader longer than 3-5 seconds cause a freeze up.
I have tried troubleshooting this to death over three days:
1. Reset Raven to factory default 2. Tried different USB cable and port 3. Optimized pro tools in every way 4. Cleared prefs manually and with trasher 5. Formatted video drive and re-imported dnxhd preferred 6. I am running an intensive surround session so I thought maybe this was causing the lag but after opening a session with one stereo channel and a master I'm having the same issue. 7. Closing raven software and using mti2 single touch on the pro tools mixer causes no problems.
I haven't seen anything similar mentioned on the forum. Does anyone have any advice or experience with this issue?
Alarmingly, I've also noticed a clump of what seems to be dead or stuck pixels and some other smaller colourful dots! Is there a fix for this or shall I find the warranty?