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Post by norrie on Oct 14, 2014 11:12:12 GMT -8
I may have found a have found a GUI bug I am using a Late 2013 Mac Pro ( Trash Can ) Processor 3.5 GHz 6-Core Intel Xeon E5 Memory 32 GB 1867 MHz DDR3 ECC Graphics AMD FirePro D500 3072 MB My Monitor Is a 34 inch Ultra Wide thunderbolt display. Model - LG34UM95 The issue is when I click on the Mixer 22 or Mixer 24 Button the GUI halts the size of the rack and leaves some buttons not on the rack and will not show and hide the Track / Group list as it should I have tested with my second monitor a 23 inch LG23EA63 and it is working as it should I have attached screen prints from both tests to show what is going on Please note this only seems to happen once the Mixer 22 or 24 Button has been pressed and is fine otherwise.
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Post by norrie on Oct 14, 2014 11:17:46 GMT -8
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Post by smfelton on Oct 14, 2014 11:18:42 GMT -8
I guess this maybe a Retina display issue. When I press the 22/24 button nothing happens except the red line appears or disappears.
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Post by norrie on Oct 14, 2014 11:21:10 GMT -8
I am not using a retina display
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Post by Slate Media Technology on Oct 14, 2014 11:26:31 GMT -8
Hi norrie, Please email me at trevor@stevenslate.com to setup a remote session.
Thanks, Trevor Slate MT
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Post by norrie on Oct 14, 2014 11:28:21 GMT -8
Hi Trevor will do right now.
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Post by smfelton on Oct 14, 2014 11:45:08 GMT -8
Sorry only scanned, that will teach me, I meant the ultra wide with the higher than normal resolution
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Post by norrie on Oct 14, 2014 13:40:13 GMT -8
Haha no problem man.
Could be a few things it is possible it is not happy with the 3440 x1440 size but I would think with the size of the Ravens it not that and something minor as its resizing the GUI down to the size of a small screen and leaving customise and + and - buttons in the right place.
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Post by smfelton on Oct 14, 2014 14:43:47 GMT -8
I could be wrong but I think both the Ravens, even the 46" are 1920x1080
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Post by norrie on Oct 14, 2014 15:10:47 GMT -8
Is am not 100% sure on that one myself.
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Post by Slate Media Technology on Oct 14, 2014 15:21:43 GMT -8
I could be wrong but I think both the Ravens, even the 46" are 1920x1080 That is correct.
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kjd01
New Member
Posts: 9
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Post by kjd01 on Oct 19, 2014 16:41:34 GMT -8
I guess this maybe a Retina display issue. When I press the 22/24 button nothing happens except the red line appears or disappears. I have the exact same issue as you except I don't have retina. I mentioned it, in another thread and didn't get anywhere. The suggestion given was that I needed to press the green maximise button to make the Mix window full screen. This had no effect on my system and the 22/24 button just doesn't work. I have no idea why and I was starting to think it was only me.
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Post by Slate Media Technology on Oct 20, 2014 6:05:55 GMT -8
Hey Guys,
This shouldn't be a retina issue. Please email me if you are still experiencing difficulties.
Kind Regards,
— Trevor Fedele RAVEN Software Specialist Slate Media Technology // Slate Digital LLC trevor@stevenslate.com
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Post by norrie on Oct 20, 2014 7:02:06 GMT -8
I guess this maybe a Retina display issue. When I press the 22/24 button nothing happens except the red line appears or disappears. I have the exact same issue as you except I don't have retina. I mentioned it, in another thread and didn't get anywhere. The suggestion given was that I needed to press the green maximise button to make the Mix window full screen. This had no effect on my system and the 22/24 button just doesn't work. I have no idea why and I was starting to think it was only me. What display are you using ? Mine is also not retina. Do you get the rack changing sizes as I do or do you get nothing at all ? It should be showing or hiding the Track / group list when that button is pressed
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Post by Slate Media Technology on Oct 21, 2014 7:22:08 GMT -8
Hey Guys,
Looks like we got this solved. It should be resolved in the next update!
Thanks, Trevor
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Post by norrie on Oct 21, 2014 12:02:15 GMT -8
Fantastic news Trevor
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