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Post by Ramon Juve on Aug 1, 2016 23:31:29 GMT -8
Hi, we are worked fine during a time with protools 12 and dual Raven MTI on Windows 7 with beta software.
Today we have a problem with X AXIS, when touch de screen the point is working well in Windows, but with the RAVEN MIXER AND SOFTWARE the X AXIS don't work fine.
We have tried "divide x between all displays" and without this option but nothing... any idea?
Regards
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Post by jameyz on Aug 2, 2016 7:01:36 GMT -8
Hi, we are worked fine during a time with protools 12 and dual Raven MTI on Windows 7 with beta software. Today we have a problem with X AXIS, when touch de screen the point is working well in Windows, but with the RAVEN MIXER AND SOFTWARE the X AXIS don't work fine. We have tried "divide x between all displays" and without this option but nothing... any idea? Regards Are you on the newest beta with new V6 Touch Driver??? Try clicking on "Configure" in the UPDD system tray, This should help if you have multiple monitors to launch the setup. Else, try re-installing the Touch Driver. Also be sure your Displays are setup correctly. support.touch-base.com/Documentation/50303/Configuration  Here is the quick start video, follow along to be sure your Raven is configured correctly. www.youtube.com/watch?v=Tm47Qs91_BA |
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Post by Ramon Juve on Aug 3, 2016 2:21:04 GMT -8
Solved, we don't know why but the UPDD adds 2 slates more, four in total. After delete the other 2 the software runs fine.
This happen after change a hardware for protools. The UPDD driver add two new slates more, and in "Enabled" we have 4 slates.
After delete them works fine.
Thanks for the support !
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