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Post by markusb1963 on Jul 21, 2016 13:32:43 GMT -8
Just wanted to post about how disappointed I was today with the Raven MTI2. The unit itself is beautiful, appears to be working well, but, when I went to install the software they forgot to put the Code card in the box so now all I have is a pretty touch monitor. I waited 3 months to get this item and now I cannot even use it. I contacted both Slate and Sweetwater and so far there has been no resolution. Might be shipping this one back on Monday seeing that I don't want to spend another $100.00 on a DAW code just to use this Item. This is the first Slate item I have bought and with no way to get in touch with them directly, only by email, it might be my last...Hopefully something will happen soon, if not, Monday's a repack and ship.
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drumah
Junior Member
Posts: 60
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Post by drumah on Jul 22, 2016 7:17:45 GMT -8
You dont need to spend $100. You get one DAW license included. Only need to spend the extra cash if you want to use more than one DAW with Raven. The support guys should be able to straighten you out quick. Have you opened a ticket? Slate has the best support of any audio company on the planet and Im sure they will fix you up soon..
-B
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